When are services of online information provision to organizations and individuals not considered online public services in Vietnam?
- When are services of online information provision to organizations and individuals not considered online public services in Vietnam?
- What are the criteria for partially online public services in administrative procedures by electronic means?
- What are the criteria for wholly online public services in administrative procedures by electronic means?
When are services of online information provision to organizations and individuals not considered online public services in Vietnam?
Pursuant to the provisions of Clause 3, Article 13 of Circular No. 01/2023/TT-VPCP as follows:
Criteria for online public service provision in administrative procedures by electronic means
…
3. Public services which only satisfy the criteria prescribed in Points a and b Clause 1 of this Article shall be considered services of online information provision to organizations and individuals and not be considered online public services in following administrative procedures by electronic means.
Thus, public services only meet the following criteria:
- All information about administrative procedures shall be published and provided on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
- Organizations and individuals are allowed to download document forms on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
They shall be considered services of online information provision to organizations and individuals and not be considered online public services in following administrative procedures by electronic means.
When are services of online information provision to organizations and individuals not considered online public services in Vietnam?
What are the criteria for partially online public services in administrative procedures by electronic means?
Pursuant to Clause 2, Article 13 of Circular No. 01/2023/TT-VPCP stipulating as follows:
Criteria for online public service provision in administrative procedures by electronic means
…
2. Criteria for partially online public services in administrative procedures by electronic means.
Partially online public service in receiving and handling administrative procedures by electronic means for organizations and individuals are online public services which fail to fully satisfy criteria of wholly online public services but must satisfy the criteria prescribed in points a, b, c, d and g clause 1 of this Article.
Thus, the criteria for partially online public services in administrative procedures by electronic means are as follows:
Partially online public service in receiving and handling administrative procedures by electronic means for organizations and individuals are online public services which fail to fully satisfy criteria of wholly online public services but must satisfy the following criteria:
- All information about administrative procedures shall be published and provided on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
- Organizations and individuals are allowed to download document forms on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
- Application forms and declaration forms shall be filled and sent online; and digital signatures shall be applied to them in case the signatures of organizations and individuals are required.
- All dossiers shall be sent by electronic means;
- Administrative procedure results in electronic formats shall be shown;
What are the criteria for wholly online public services in administrative procedures by electronic means?
Pursuant to the provisions of Clause 1, Article 13 of Circular No. 01/2023/TT-VPCP as follows:
Criteria for online public service provision in administrative procedures by electronic means
1. Criteria for wholly online public services in administrative procedures by electronic means.
a) All information about administrative procedures shall be published and provided on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
b) Organizations and individuals are allowed to download document forms on the National Database on administrative procedures and Ministerial and provincial administrative procedure information systems;
c) Application forms and declaration forms shall be filled and sent online; and digital signatures shall be applied to them in case the signatures of organizations and individuals are required.
d) All dossiers shall be sent by electronic means;
dd) Online payment shall be made via National Public Service Portal or Ministerial and provincial administrative procedure information systems for which the payment of fees and charges or other financial obligations are required;
e) During the processing of dossiers and providing services by electronic means, process of following and handling administrative procedures, organizations and individuals are not required to submit or present physical documents to inspect or be present at regulatory agencies or follow procedures directly before officials who receive and process their dossiers; regulatory agencies must conduct on-site verification in accordance with regulations of law;
g) Administrative procedure results in electronic formats shall be shown;
h) Results shall be sent online or via public postal services, and organizations and individuals are not required to be present or directly sign to acknowledge receipt of results.
Thus, the wholly online public services in administrative procedures by electronic means must meet the above criteria.
Circular No. 01/2023/TT-VPCP takes effect from May 25, 2023
LawNet
