Proposal on Standards for Communication and Conduct of Officials and Public Employees in Public Places
Suggestions for Communication Standards and Conduct for Officials and Public Employees in Public Places
According to Article 17 of the Code issued alongside the Draft Decree on the Code of Ethics for Public Service, the proposed standards for communication and conduct of officials and public employees in public places are as follows:
- Exemplarily comply with public place regulations, legal ethics standards, or community-established norms.
- Avoid verbal expressions, gestures, and actions that could cause public discomfort or negatively affect the image of officials and public employees.
- Conduct themselves in a civilized and friendly manner, maintaining public order and cleanliness, and contribute to the protection of the natural environment “Green - Clean - Beautiful”.
- Promptly inform authorities, organizations, and individuals with jurisdiction about legal violations; do not exploit one’s position for personal gain during social activities, and do not abet or cover up legal and ethical violations.
Suggestions for Communication Standards and Conduct for Officials and Public Employees in Public Places (Image from the Internet)
Suggestions for Officials and Public Employees to Only Meet Citizens at the Office and Not Outside Working Hours or at Private Residences
According to Article 9 of the Code issued alongside the Draft Decree on the Code of Ethics for Public Service, the proposed standards for communication and conduct of officials and public employees with organizations and citizens are as follows:
- Officials and public employees should have a courteous, serious, and proper demeanor; communicate clearly, coherently, and politely without using offensive language, slang, shouting, or threatening; and avoid behavior and language that is harassing, corrupt, or suggests personal gain.
- Diligently explain and guide clearly and specifically regarding procedures and address any questions or concerns from citizens and organizations related to work resolution; humbly accept feedback from citizens and organizations; prioritize resolving work for the elderly, disabled, sick, and pregnant women.
- Respect, collaborate, and support responsibly in tasks ensuring quality and progress; act culturally respectful towards the honor and reputation of the institutions and individuals they interact with.
- Officials and public employees should only meet citizens and organizations at the office, and not schedule meetings or accept visits outside the office or at private residences.
Thus, according to the above proposal, officials and public employees will only receive citizens and organizations at their workplaces and are not allowed to schedule private meetings or receive them at their homes.
Suggestions for Communication Standards and Conduct of Officials and Public Employees in Residential Areas
According to Article 16 of the Code issued alongside the Draft Decree on the Code of Ethics for Public Service, the proposed communication and conduct standards of officials and public employees in residential areas are as follows:
At their residence, officials and public employees must behave as follows:
- Implement grassroots democracy regulations, participate in activities, fulfill duties at the place of residence, and be supervised by party organizations and the public; be friendly, united, and helpful to neighbors.
- Participate in the dissemination of laws and policies of the Communist Party to the people.
- Actively cooperate to implement measures to prevent and combat crime, other legal violations, and social evils.
- Do not illegally interfere in the activities of local authorities, organizations, or citizens; and do not participate in, incite, encourage, or cover up legal and ethical violations in residential areas.
Requirements for the Attire of Officials and Public Employees According to the Public Service Culture Scheme
According to point d, clause 4, Article 1 of Decision 1847/QD-TTg in 2018, the requirements for the attire of officials and public employees are as follows:
When performing duties, officials and public employees must dress neatly and appropriately, wearing shoes or sandals with straps. The attire must fit the nature of the job, the specific uniform regulations of the sector, and the nation's customs. For sectors with specific uniform requirements, those must be followed.
View the entire Draft Decree on the Code of Ethics for Public Service: Here.
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