Vietnam: What are the ways to request unlocking of eID accounts? What are the regulations on unlocking eID accounts?
What are the ways to request unlocking of eID accounts in Vietnam?
Pursuant to the provisions of Clause 5, Article 19 of Decree 59/2022/ND-CP stipulates as follows:
Locking and unlocking eID accounts
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5. Ways to request locking and unlocking of eID accounts
a) The eID holder takes the steps specified in the instructions given on the VNeID app to request locking of an eID account;
b) The requesting eID holder must contact the switchboard receiving and responding to requests related to electronic identification and authentication; provide verified information about the eID account holder to request locking or unlocking of the eID account;
c) The requesting eID holder must contact the electronic identification and authentication regulator; provide verified information about the eID account holder to request locking or unlocking of the eID account.
6. Locking or unlocking an eID account at the request of the procedure-conducting agency or competent regulatory authority
The requesting procedure-conducting agency or competent regulatory authority must sent a written request for locking or unlocking of an eID account, clearly stating locking reasons and period of time, to the equivalent-level electronic identification and authentication regulator.
Thus, based on the above regulations, ways to request locking and unlocking of eID accounts:
- The requesting eID holder must contact the switchboard receiving and responding to requests related to electronic identification and authentication; provide verified information about the eID account holder to request locking or unlocking of the eID account;
- The requesting eID holder must contact the electronic identification and authentication regulator; provide verified information about the eID account holder to request locking or unlocking of the eID account.
What are the ways to request unlocking of eID accounts in Vietnam? What are the regulations on unlocking eID accounts?
What are the regulations on locking eID accounts in Vietnam?
Pursuant to Article 19 of Decree 59/2022/ND-CP stipulates as follows:
Locking and unlocking eID accounts
1. Locking Vietnamese citizen's eID accounts
a) The electronic identification and authentication system automatically remembers and locks an eID account if the eID holder makes the request for locking his/her account; the eID holder is in breach of terms of use of the VNeID app; the eID holder's ID card is revoked; the eID holder dies. The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.
b) If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.
c) Within 02 working days, the request-receiving Police’s head can approve the locking request in the case specified in point b of clause 1 of this Article, and notify this to the agency or entity making the account locking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
2. Locking foreigner's eID accounts
a) The electronic identification and authentication system automatically remembers and locks an eID account if the eID holder makes the request for locking his/her account; the eID holder is in breach of terms of use of the VNeID app; the eID holder's passport or international travel document is revoked; the eID holder’s residence permit expires; the eID holder dies. The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.
b) If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.
c) Within 02 working days, the request-receiving Police’s head can approve the locking request in the case specified in point b of clause 1 of this Article, and notify this to the agency or entity making the account locking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
3. Locking non-person entity's eID accounts
a) The electronic identification and authentication system automatically remembers and locks an eID account if the eID holder makes the request for locking its account; the eID holder is in breach of terms of use of the VNeID app; its business is dissolved or closed under law. The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.
b) If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.
c) Within 02 working days, the request-receiving Police’s head can approve the locking request in the case specified in point b of clause 1 of this Article, and notify this to the agency or entity making the account locking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent
Thus, locking the electronic identification account is carried out according to the regulations mentioned above.
What are the regulations on unlocking eID accounts in Vietnam?
Pursuant to Clause 4, Article 19 of Decree 59/2022/ND-CP regulations on unlocking electronic identification accounts as follows:
- The electronic identification and authentication automatically unlocks an eID account immediately when grounds for automatically locking that eID account no longer exist;
- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be unlocked, the account unlocking request must be sent to the Police to seek their approval for such request.
- Within 02 working days, the request-receiving Police’s head can approve the unlocking request in the case specified in point b of clause 2 of this Article, and notify this to the agency or entity making the account unlocking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
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