Vietnam: What are the principles for implementing the program on supporting the provision and use of public-utility telecommunications services by 2025?

"What are the principles for implementing the program on supporting the provision and use of public-utility telecommunications services in Vietnam?" - asked Ms. Ly (Hue)

What are the principles for implementing the program on supporting the provision and use of public-utility telecommunications services in Vietnam?

According to the provisions of Article 4 of Circular 14/2022/TT-BTTTT, the program on supporting the provision and use of public-utility telecommunications services in Vietnam shall comply with the following principles:

Principles of implementation
1. The program shall support the provision and use of public-utility telecommunications services in order of priority and in accordance with the program's funding sources.
2. Support for the use of public-utility telecommunications services shall not overlap with other programs, schemes and projects.
3. Ensure publicity and democracy on the subjects provided support and the support amount.
4. Ensure the inspection and supervision role of relevant agencies and organizations and of the people.

Thus, according to the above provisions, the program on supporting the provision and use of public-utility telecommunications services shall comply with the following principles:

- Support the provision and use of public-utility telecommunications services in order of priority and in accordance with the program's funding sources.

- Support the use of public-utility telecommunications services other than other programs, schemes and projects.

- Ensure publicity and democracy on the subjects provided support and the support amount.

- Ensure the inspection and supervision role of relevant agencies and organizations and of the people.

What are the types of public-utility telecommunications services in Vietnam?

According to the provisions of Article 5 of Circular 14/2022/TT-BTTTT issued by the Ministry of Information and Communications dated October 28, 2022 stipulating the list and quality of public-utility telecommunications services and guiding the implementation of the Program on provision of public-utility telecommunications services to 2025, the types of public-utility telecommunications services in Vietnam are:

- Compulsory telecommunications services include:

+ Telecommunications services serving the direction and administration of natural disaster management, search and rescue (including: telephone services; data transmission services through satellite; messaging services via terrestrial mobile telecommunications networks);

+ Maritime mobile telecommunications services (via coastal information station system) serving search and rescue events at sea areas;

+ Telecommunications services for emergency communication to 113, 114 and 115.

- Universal telecommunications services include:

+ Telecommunications services in the terrestrial fixed telecommunications network:

++ Terrestrial Fixed broadband Internet access service.

++ Data transmission services (fiber optic transmission, viba transmission, satellite transmission) to connect information from the mainland to islands, island communes, island districts, truss houses at sea.

+ Telecommunications services in the terrestrial mobile telecommunications network:

++ Telephone service.

++ Broadband Internet access service.

++ Messaging service.

+ Maritime mobile telecommunications service (telephone service) for communication for fishermen on Vietnamese ships and boats fishing at sea areas.

What are the technical and quality requirements for public-utility telecommunications services in Vietnam?

Pursuant to Article 6 of Circular 14/2022/TT-BTTTT, the technical and quality requirements for public-utility telecommunications services in Vietnam are:

- The quality of public-utility telecommunications services meets national technical regulations:

+ QCVN 36:2015/BTTTT: National technical regulation on the quality of telephone services on terrestrial mobile telecommunications networks;

+ QCVN 35:2019/BTTTT: National technical regulation on the quality of telephone services on terrestrial fixed telecommunications networks;

+ Quality of terrestrial fixed broadband Internet access services: Applying national technical regulation QCVN 34:2019/BTTTT: National technical regulation on the quality of terrestrial fixed broadband Internet access services;

+ Quality of Internet access services on terrestrial mobile telecommunications networks: Applying national technical regulation QCVN 81:2019/BTTTT: National technical regulation on the quality of Internet access services on terrestrial mobile telecommunications networks.

- In case public-utility telecommunications services are not included in technical regulations, it must comply with regulations of the Ministry of Information and Communications.

Which agency has the power to decide prices of public-utility telecommunications services in Vietnam?

According to the provisions of Article 7 of Circular 14/2022/TT-BTTT as follows:

- Prices of public-utility telecommunications services on the list of public-utility telecommunications services shall be promulgated by the Ministry of Information and Communications.

- On the basis of proposals of public-utility telecommunications service providers, the Ministry of Information and Communications shall decide prices of public-utility telecommunications services in accordance with the law on prices.

Thus, the price of public-utility telecommunications services will be decided and issued by the Ministry of Information and Communications on the basis of the proposals of public-utility telecommunications services providers.

Circular 14/2022/TT-BTTTT takes effect from December 12, 2022.

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