How to make an ATM card in Vietnam in 2024? What are the rules of card usage in Vietnam?
How to make an ATM card in Vietnam in 2024?
(1) How to make an ATM card directly at the counter:
For those who are not proficient in using technology on their phones, they can still make a bank ATM card at the counter. Here, the tellers will guide you to complete the procedures in just 30 minutes and receive the card immediately. Below is how to make a bank card at the counter:
Step 1: Go to the nearest branch/transaction office of the bank.
Step 2: Request to make an ATM card and present personal identification documents.
Step 3: Fill in personal information on the bank account opening and ATM card application form. Banks usually have pre-set instruction forms placed in front of the counter, you can refer to them to fill in the correct information.
Step 4: Sign on the file.
Step 5: Pay the card issuance fee (if any).
Step 6: Receive the card.
The time to make a bank card at the counter is usually from 15-30 minutes. After completing the procedures, you will receive an appointment slip to receive the card. The card collection time may take 7-14 working days.
(2) How to make an ATM card online:
Step 1: Download the banking application you want to make a card on the App Store (for iPhone) or Google Play (for Android phones).
Step 2: Open the app, log in, and start creating an online bank account.
Step 3: Fill in the required personal information on the app, such as full name, ID card/passport...
Step 4: Verify with face recognition, personal identification documents.
Step 5: Wait for the eKYC verification result notification.
Step 6: Receive the card at home or through the post office (depending on the bank's policy).
The above is information about how to make an ATM card, however, depending on each bank, the process of making an ATM card may vary, so readers should also note and refer to information about how to make an ATM card at the bank they use.
How to make an ATM card in Vietnam in 2024? What are the rules of card usage in Vietnam?
What are the rules of card usage in Vietnam?
Pursuant to the provisions of Article 17 of Circular 19/2016/TT-NHNN amended and supplemented by Article 1 of Circular 17/2021/TT-NHNN, Article 1 of Circular 26/2017/TT-NHNN and Article 1 Circular 28/2019/TT-NHNN stipulates rules of card usage including the following:
- Each cardholder must provide sufficient and accurate information as required by the card issuer upon entering into the agreement on card issuance and usage and take responsibility for the accuracy of the information provided.
- When using a credit card or a debit card with overact facility, the cardholder must use money properly and make full and due repayment of loan amounts and interests thereof to the card issuer as specified in the agreement concluded with the card issuer.
- Scope of card usage:
+ Debit cards and personalized prepaid cards are used to conduct card transactions as agreed upon by the cardholder and the card issuer;
+ Credit cards shall be used to pay for goods and services; and to deposit and withdraw cash as agreed upon between the cardholder and the card issuer. Credit cards shall neither be used to transfer money to checking accounts, debit cards and prepaid cards nor credit such accounts and cards;
+ Anonymous prepaid cards shall be used to pay for permitted goods and services via all POS terminals in Vietnam’s territory; and shall not be used to conduct card transactions on the Internet or via mobile applications or to withdraw cash. Deposit into anonymous prepaid cards is regulated by Clause 2 Article 14 of of Circular 19/2016/TT-NHNN
+ Supplementary card issued to a supplementary cardholder aged under 15 years is not used to withdraw cash but only for pay for purchase properly as agreed upon in writing between the card issuer and the principal cardholder.
+ Debit cards, credit cards, personalized prepaid cards issued electronically may neither draw cash in foreign currency in foreign countries nor making international payments except for clause 4 Article 10a of Circular 19/2016/TT-NHNN
What are actions against cases of card losses or card disclosure in Vietnam?
Pursuant to Article 19 of Circular 19/2016/TT-NHNN , regulations on actions against cases of card losses or card disclosure in Vietnam:
Actions against cases of card losses or card disclosure
1. When a card is lost or a card’s information is disclosed, the cardholder must promptly notify the card issuer.
2. Upon the receipt of the notification, the card issuer shall lock the card and cooperate with relevant entities to carry out necessary operation to prevent possible damage and send another notification to the cardholder. The time limit for the actions against notification received from the cardholder does not exceed 5 working days for the card whose BIN is issued by the State Bank or 10 working days for the card whose BIN is issued by an international card association from the date on which the notification is received.
3. In case where such card is misused that cause damage, the card issuer and the cardholder shall allocate their equivalent responsibility and negotiate the measures for damage. In the event that both parties fail to reach a consensus on the measures for damage, regulations of law shall apply.
Thus, when revealing bank card information, it will be handled as prescribed above.
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