Is it mandatory to use a digital signature for e-tax transactions in Vietnam?
Is it mandatory to use a digital signature for e-tax transactions in Vietnam?
Based on Clause 1, Article 4 of Circular 19/2021/TT-BTC, it is stipulated as follows:
Principles of e-tax transactions
- Taxpayers conducting e-tax transactions must have the ability to access and use the Internet, have an email address, have a digital signature as stipulated in Article 7 of this Circular, or have a mobile phone number issued by a telecommunications company in Vietnam (for individuals not yet issued a digital certificate) registered for use to transact with the tax authority, except where taxpayers choose the method of e-tax payment as stipulated at Point đ, Clause 2 of this Article in accordance with the regulations of banks or intermediary payment service providers.
...
Therefore, according to the above regulation, taxpayers are required to use a digital signature when transacting electronically with tax authorities. However, individuals who have not been issued a digital certificate can use a mobile phone number (issued by a telecommunications company in Vietnam) registered for use to transact with tax authorities.
Additionally, if individuals or organizations choose the method of e-tax payment through banks or intermediary payment service providers, they follow the regulations of that bank or organization, which may not require a digital signature.
Is it mandatory to use a digital signature for e-tax transactions in Vietnam? (Image from the Internet)
How do taxpayers use digital signatures and authenticate e-transactions in Vietnam?
According to Clause 4, Article 7 of Circular 19/2021/TT-BTC, it regulates the use of digital signatures and e-transaction authentication by taxpayers as follows:
- Taxpayers must use digital signatures with a digital certificate as stipulated in Clause 1 and Points a, b, Clause 2 of Article 7 Circular 19/2021/TT-BTC to sign e-documents when transacting with tax authorities by e-means.
- Taxpayers signing a tax service contract with a tax agent will have the tax agent use the tax agent's digital certificate to sign the taxpayer's e-documents when transacting with tax authorities by e-means.
- Individual taxpayers conducting e-tax transactions with tax authorities who have not been issued a digital certificate may:
+ Use e-transaction authentication codes sent as "messages" to the taxpayer's registered mobile phone number or email address by the e-portal of the General Department of Taxation or systems of relevant e-transaction bodies (hereinafter referred to as SMS OTP);
+ Or use an e-transaction authentication code generated randomly every minute from an automated e-device provided by tax authorities or related agencies (hereinafter referred to as Token OTP);
+ Or use an e-transaction authentication code automatically generated after a certain period by an application provided by tax authorities or relevant agencies and installed on smartphones, tablets (hereinafter referred to as Smart OTP).
+ Or authenticate via biometrics as stipulated in Decree 165/2018/ND-CP.
- Taxpayers as organizations or individuals declaring and paying taxes on behalf of other organizations, individuals, or foreign contractors conducting e-tax transactions with tax authorities must use the digital certificate of the organization or individual declaring and paying taxes on behalf of others to sign e-documents when transacting with tax authorities by e-means.
What are regulations on the use of digital signatures and e-transaction authentication codes on e-documents by tax authorities in Vietnam?
Based on Clause 7, Article 7 of Circular 19/2021/TT-BTC, the use of digital signatures and e-transaction authentication codes herein is generally referred to as e-signature. Therefore, the use of digital signatures and e-transaction authentication codes on e-documents by tax authorities is also considered e-signing on e-documents by tax authorities.
Based on Clause 5, Article 7 of Circular 19/2021/TT-BTC, it regulates e-signing on e-documents by tax authorities as follows:
- For e-documents that are notifications automatically generated by the e-portal of the General Department of Taxation and sent to taxpayers or automatically generated by the tax management system of the General Department of Taxation and sent to taxpayers through the e-portal of the General Department of Taxation according to Article 5 of Circular 19/2021/TT-BTC, they use a digital signature on behalf of the General Department of Taxation issued by a digital signature certifying service organization as stipulated by the Ministry of Information and Communications.
- For e-documents created by tax officials on the tax management system of the General Department of Taxation pursuant to tax management procedures to be sent to taxpayers via the e-portal of the General Department of Taxation according to Article 5 of Circular 19/2021/TT-BTC, a simultaneous use of a digital signature on behalf of the tax authority issued by a digital signature certifying service organization as stipulated by the Ministry of Information and Communications and the digital signatures of tax officials issued by the Government of Vietnam's Cryptographic Service is required according to the authorized functions and duties specified in the Law on Tax Administration and guiding documents.
- The General Department of Taxation develops an e-signing system to manage digital signatures issued to tax officials; manages the e-signing process to ensure safety, security, and compliance.










- How many parts does the format of e-invoices have? If individual businesses no longer use tax authority-ordered printed invoices in Vietnam, how long do they have to destroy them?
- Ministry of Finance of Vietnam guides early retirement policy under the Decree 178: What authority and responsibility does the Ministry of Finance of Vietnam have in fee and charge management in Vietnam?
- Can Tho City Tax Department provides guidance on the implementation of Decree 20 on related-party transactions
- Is it necessary to notify the supervisory tax authority when selecting a currency unit in accounting in Vietnam?
- When buying inventory in Vietnam, if the input VAT is deductible, which accounts should be recorded?
- What is the Form 01/XSBHDC on personal income tax declaration 2025 for multi-level marketing enterprises in Vietnam?
- How to download the advance payment slip form according to Circular 200? How to fill out the advance payment slip form in Vietnam?
- Is it mandatory to use a digital signature for e-tax transactions in Vietnam?
- Vietnam: Shall the TIN of the household business's representative be deactivated when the household business ceases operations?
- What is the guidance on looking up the 2025 PIT debts in Vietnam? Which agency has the authority to cancel tax debts in Vietnam?