Vietnam: Forcing consumers shall be fined from October 15, 2020

16:20, 29/08/2020

This is a notable content of the Decree No. 98/2020/NĐ-CP of Vietnam’s Government prescribing penalties for administrative violations against regulations on commerce, production and trade in counterfeit and prohibited goods, and protection of consumer rights.

Từ ngày 15/10/2020, Quấy rối người tiêu dùng sẽ bị phạt tiền , Nghị định 98/2020/NĐ-CP

According to the Decree No. 98/2020/NĐ-CP of Vietnam’s Government, a fine ranging from VND 1.000.000 to VND 2.000.000 shall be imposed upon a trader or service provider for committing one of the following violations:

1. Harassing consumers by means of marketing for the goods or services against consumers’ expectations twice or more.

2. Performing acts of obstructing or causing adverse influence on normal works and daily activities of a consumer.

Moreover, this Decree has also stipulated administrative penalties for forcing consumers. A fine ranging from VND 10.000.000 to VND 30.000.000 shall be imposed for one of the following acts of forcing consumers:

- Using violence, threatening to use violence or performing other acts to cause damage to health, honor, reputation, dignity or property of consumers to force them into transactions;

- Taking advantage of consumers’ difficulties or disasters or epidemics to force consumers into transactions.

Concurrently, the exhibits and instrumentalities used for committing the violation mentioned above shall be confiscated. The violating entity is compelled to return any benefits illegally obtained from one of the violations mentioned above.

View more details at the Decree No. 98/2020/NĐ-CP of Vietnam’s Government, effective from October 15, 2020.

Ty Na

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