Vietnam: Facebook, Zalo are not allowed to collect user information without permission

Below is the content specified in the Code of Conduct on social networks in Vietnam issued with Decision 874/QD-BTTTT.

Vietnam: Facebook, Zalo are not allowed to collect user information without permission (Illustration)

According to the Code of Conduct, social network service providers such as Facebook, Zalo, Instagram must:

Respect the right to receive information protection of users, do not collect personal data, do not provide information of social media users to a third party without the owners’ consent.

Besides, social network service providers need to strictly follow some other regulations, such as:

- Publicize terms of services, including all rights and obligations of service providers and users.

- Publicize measures for detecting, informing and cooperating with authorities to intercept, prevent and eliminate information violating copyright, regulations, and law in Vietnam.

- Upon receiving notice on removing information violating copyrights, regulations and law from competent authorities, social media service providers must cooperate with organizations, individuals that use social media to take actions as per Vietnamese regulations and law.

- Guide social media users, assist, and protect legal rights, benefits of the weaker individuals (poor people, ethnics, children, juveniles, persons with disabilities, etc.) in using social media safely and healthily to avoid being exploited, abused, and assaulted mentally on social media; adopt measures to guarantee safety and healthy development of children and juveniles on social media as per Vietnamese laws.


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