Types of tourists in Vietnam according to the Law on Tourism 2017

Types of tourists in Vietnam according to the Law on Tourism 2017 (Internet image)

Regarding this issue, LawNet would like to answer as follows:

1. Types of tourists according to the Law on Tourism 2017

Types of tourists according to Article 10 of the Law on Tourism 2017 are as follows:

- Tourists include domestic tourists, inbound tourists and outbound tourists.

- Domestic tourists are Vietnamese citizens and foreigners permanently residing in Vietnam who travel within the territory of Vietnam for tourism purposes.

- Inbound tourists visiting Vietnam are foreigners, overseas Vietnamese visiting Vietnam for tourism purposes.

- Outbound tourists are Vietnamese citizens and foreigners permanently residing in Vietnam who travel abroad for tourism purposes.

2. Rights of tourists in Vietnam

According to Article 11 of the Law on Tourism 2017, tourists are entitled to:

- use tourism services provided by organizations and individuals doing tourism business or travel on their own.

- request organizations or individuals doing tourism business to provide necessary information on tour programs, tourism services and destinations under the signed contract.

- be enabled to enter, exit, transit, follow customs procedures, stay and travel within the territory of Vietnam in accordance with regulations of law and international treaties to which the Socialist Republic of Vietnam is a signatory.

- have lawful rights and interests protected under the contract signed with the organizations and individuals doing tourism business and providing tourism services.

- be fairly treated; have the safety of their lives, health and property ensured while using tourism services; have their honor and dignity respected; be rescued in case of emergency.

- file a complaint or lawsuit against any acts against the law on tourism.

- send complaints to operators of tourism areas and tourist attractions, tourism service providers and competent authorities about matters in connection with tourism activities.

- be compensated for the damage in accordance with regulations of law.

3. Obligations of tourists in Vietnam

Obligations of tourists according to Article 12 of the Law on Tourism 2017 are as follows:

- Observe laws of Vietnam and laws of the host country; behave in a civilized manner, respect local customs and practices, cultural identity, protect and preserve tourism resources and environment; cause no harm to the image and cultural tradition of Vietnam

- Comply with regulations of tourism areas, tourist attractions and tourism service providers.

- Pay tourism services charges under the contract and other fees and charges in accordance with the regulations of law.

- Be compensated for the damage in accordance with regulations of civil law.

4. Prohibited acts in tourism activities in Vietnam

Prohibited acts in tourism activities in Vietnam according to Article 9 of the Law on Tourism 2017 are as follows:

- Cause harm to national sovereignty and interests, national defense, security, social order and security, national cultural traditions, ethics and fine traditions and customs.

- Abuse tourism activities to illegally take people abroad or into Vietnam.

- Damage tourism resources and environment.

- Discriminate against tourists and make illicit profits from tourists; scramble for tourists or insist on or force tourists to purchase goods or use services.

- Running a tourism business in case of ineligibility for business, without license or in case of failure to conditions for running business during operation in accordance with this Law and relevant regulations of law.

- Use the license for provision of tour of another travel service provider or allow another organization or individual to use the license for provision of tour to do business.

- Act as a tour guide without satisfying all conditions.

- Advertise the wrong category or rating of the tourist accommodation establishment that has been recognized by a competent authority; advertise category and rating of the tourist accommodation establishment that is yet to be recognized by a competent authority.

- Other acts prohibited by relevant laws.

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