Responsibilities of administrators of information systems serving e-transactions in Vietnam

Responsibilities of administrators of information systems serving e-transactions in Vietnam

Pursuant to Article 47 of the Law on Electronic Transactions 2023 (taking effect on July 1, 2024), responsibilities of administrators of information systems serving e-transactions are as follows:

(1) Administrators of information systems serving e-transactions shall be responsible for:

- Complying with the regulations of this Law and laws on information security, cybersecurity, personal information protection, personal data protection and other relevant laws;

- Providing information by electronic means in accordance with law in service of measurement, statistics, supervision, inspection, examination and reporting at the request of state management agencies in charge of e-transactions; sharing data in service of state management of e-transactions;

- Supervising the security of information systems serving their e-transactions in accordance with the law on information security.

(2) Administrators of large digital platforms serving electronic transactions shall be responsible for:

- Complying with regulations in clause (1);

- Publicly disclosing and disseminating mechanisms for reporting and handling problems arising in e-transactions;

- Publicly disclosing and disseminating mechanisms for reporting and handling contents that violate Vietnamese law on digital platforms from reliable feedbacks;

- Annually making reports, under the guidance of the Ministry of Information and Communications, on incidents that have occurred or incidents that have signs or risks of abusing information systems to commit acts of violating Vietnamese law.

(3) Administrators of very large digital platforms serving e-transactions shall be responsible for:

- Complying with regulations in clause (2).

- Publicly disclosing general principles, parameters or criteria used to make recommendations on displaying contents, advertisements to users and allowing users to choose not to use such recommendations based on analysis of data on users;

- Allow users to uninstall any pre-installed applications without affecting basic technical features for normal operation of their platforms;

- Publicly disclosing and disseminating codes of conduct applicable to users of their platforms.

Responsibilities of administrators of information systems serving e-transactions in Vietnam (Internet image) 

Reporting, consolidating and sharing data serving state management of e-transactions in Vietnam 

Reporting, consolidating and sharing data serving state management of e-transactions are specifically stipulated in Article 48 of the Law on Electronic Transactions 2023 as follows:

- Regulatory agencies shall manage reporting, consolidation and sharing of data serving state management of e-transactions in accordance with regulations of law, and assigned functions, tasks and powers.

- The Ministry of Information and Communications shall establish and operate systems for receiving and consolidating data serving state management of e-transactions of regulatory agencies in accordance with the Government's regulations; assume the prime responsibility for elaborating, promulgating or requesting competent regulatory agencies to promulgate technical regulations on connection reference models serving data sharing by electronic means, device identifiers, reliability of information systems serving e-transactions.

Mai Thanh Loi

>> CLICK HERE TO READ THIS ARTICLE IN VIETNAMESE