Processes and procedures for registration of eID accounts for non-person entities in Vietnam

Processes and procedures for registration of eID accounts for non-person entities in Vietnam (Internet image) 

Regarding this issue, LawNet would like to answer as follows:

1. Processes and procedures for registration of eID accounts for non-person entities in Vietnam

- The requesting non-person entity’s legal representative or head (already holding a level-2 eID account) logs in for the VNeID app to register an eID account on behalf of the requesting non-person entity; provides information according to the instructions available in the VNeID app and sends an account registration request to the electronic identification and authentication regulator via the VNeID app.

- The electronic identification and authentication regulator proceeds to verify information about the requesting entity available in the national business registration database, the national database and other specialized databases.

If information about the requesting entity is not available in the national business registration database, the national database and other specialized database yet, it must verify information of the requesting entity and send a VNeID app, SMS or email notification of whether the registration request is accepted or rejected to the person acting on the requesting entity’s behalf to submit the registration request.

(Article 16 of Decree 59/2022/ND-CP)

2.  Duration of processing of registration requests for eID accounts for non-person entities in Vietnam

Upon receipt of all valid request documents prescribed herein, the competent Police shall process the registration request for an eID account within the following duration:

- The maximum duration of completion of processing of the registration requests for eID accounts shall be 01 working day if verifiable information about the requesting entity already exists in the national database or specialized databases.

- The maximum duration of completion of processing of the registration requests for eID accounts shall be 15 working day if verifiable information about the requesting entity is not available in the national database or specialized databases.

(Clause 3, Article 17 of Decree 59/2022/ND-CP)

3. Cases of locking non-person entity's eID accounts in Vietnam

Locking non-person entity's eID accounts

- The electronic identification and authentication system automatically remembers and locks an eID account if the eID holder makes the request for locking its account; the eID holder is in breach of terms of use of the VNeID app; its business is dissolved or closed under law.

The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.

- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.

- Within 02 working days, the request-receiving Police’s head can approve the locking request in the case specified in point b of clause 1 of Article 19 of Decree 59/2022/ND-CP, and notify this to the agency or entity making the account locking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.

(Clause 3, Article 19 of Decree 59/2022/ND-CP)

4. Ways to request locking and unlocking of eID accounts in Vietnam

- The eID holder takes the steps specified in the instructions given on the VNeID app to request locking of an eID account;

- The requesting eID holder must contact the switchboard receiving and responding to requests related to electronic identification and authentication; provide verified information about the eID account holder to request locking or unlocking of the eID account;

- The requesting eID holder must contact the electronic identification and authentication regulator; provide verified information about the eID account holder to request locking or unlocking of the eID account.

(Clause 5, Article 19 of Decree 59/2022/ND-CP)

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