Objectives of the program for national digital transformation in Vietnam

May I ask what is digital transformation and how is digital transformation in Vietnam set out and implemented? – Ngoc Diem (HCMC, Vietnam).

Objectives of the program for national digital transformation in Vietnam

What is digital transformation?

Digital transformation can be understood as the process of total and comprehensive change of individuals and organizations in their ways of living, working, and producing based on digital technologies.

The National Digital Transformation Program has the dual goal of developing a digital government, a digital economy, and a digital society, as well as forming Vietnamese digital technology enterprises capable of going global.

Objectives of the program for national digital transformation in Vietnam

In Decision 749/QD-TTg dated June 3, 2020, the specific objectives of program for national digital transformation in Vietnam are set out as follows:

(1) Basic targets by 2025

- Development of the digital Government with enhanced efficiency and performance

+ 80% of level 4 online public services are available on multiple devices, including mobile phones;

+ 90% of ministerial+ and provincial+level work dossiers; 80% of district+level work dossiers and 60% of commune+level work dossiers can be processed by electronic means (excluding work dossiers concerning state secrets);

+ 100%  of reports and socio+economic statistical indicators serving operation of the Government and the Prime Minister are digitally connected, integrated and shared on the reporting system of the Government;

+ 100% of national databases upon which the e+Government is developed, including national databases concerning residential matters, land, business registration, finance and insurance, are completed and connected and shared nationwide; data of state agencies is gradually published for timely public service provision, one+time declaration + lifetime use and socio+economic development;

+ 50% of inspections by state agencies are carried out via electronic means and information systems of supervisory authorities;

+ Vietnam is ranked in the top 70 on the E+Government Development Index (EGDI).

- Digital economy development and enhancement of the economy’s competitiveness

+ Digital economy accounts for 20% of GDP;

+ Digital economy forms at least 10% of each sector;

+ Annual productivity increases by at least 7%;

+ Vietnam is ranked in the top 50 on the ICT Development Index (IDI);

+ Vietnam is ranked in the top 50 on the Global Competitiveness Index (GCI);

+ Vietnam is ranked in the top 35 on the Global Innovation Index (GII).

- Digital society development and digital divide bridging

+ Fiber optic internet infrastructure covers more than 80% of households and 100% of communes;

+ 4G/5G service and smart phones are available nationwide;

+ More than 50% of the population have a digital checking account;

+ Vietnam is ranked in the top 40 on the Global Cybersecurity Index (GCI).

(2) Basic targets by 2030

- Development of the digital Government with enhanced efficiency and performance

+ 100% of level 4 online public services are available on multiple devices, including mobile phones;

+ 100% of ministerial+ and provincial+level work dossiers; 90% of district+level work dossiers and 70% of commune+level work dossiers can be processed by electronic means (excluding work dossiers concerning state secrets);

+ Data platforms of key sectors are established based on data of state agencies and Internet of Things (IoT) infrastructure and widely connected with and shared between state agencies, reducing administrative procedures by 30%; data is publicly shared with organizations and enterprises, and data+based innovative services of service to people and enterprises increase by 30%;

+ 70% of inspections by state agencies are carried out via electronic means and information systems of supervisory authorities;

+ Vietnam is ranked in the top 50 on the E+Government Development Index (EGDI).

- Digital economy development and enhancement of the economy’s competitiveness

+ Digital economy accounts for 30% of GDP;

+ Digital economy forms at least 20% of each sector;

+ Annual productivity increases by at least 8%;

+ Vietnam is ranked in the top 30 on the ICT Development Index (IDI);

+ Vietnam is ranked in the top 30 on the Global Competitiveness Index (GCI);

+ Vietnam is ranked in the top 30 on the Global Innovation Index (GII).

- Digital society development and digital divide bridging

+ Fiber optic internet is available nationwide;

+ 5G service is available nationwide;

+ More than 80% of the population have a digital checking account;

+ Vietnam is ranked in the top 30 on the Global Cybersecurity Index (GCI).

Chau Thanh

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