Employment services in Vietnam

Employment services in Vietnam (Internet image)

Regarding this issue, LawNet would like to answer as follows:

1. Employment services in Vietnam

Activities of employment service enterprises according to Article 28 of Decree 23/2021/ND-CP are as follows:

- Counseling activities, including:

+ Providing counsel and orientation regarding career and national occupational skill qualification framework for employees choosing professions and training plans suitable to their capabilities and aspirations;

+ Providing job counsels in order for employees to choose job positions suitable to their capabilities and aspirations; counsels on job application skills; self-employment and domestic and foreign job search;

+ Providing employers with counsels on recruitment, placement and management of employees; on administration and development of jobs, and human resource development;

+ Providing employees and employers with counsels on labor and employment policies.

- Job recommendation to employees.

- Labor outsourcing and recruitment upon employer’s request, including:

+ Recruiting employees through pre-employment tests to select qualified employees meeting the requirements of employers;

+ Supplying employees at the employer’s request;

+ Introducing employees to enterprises licensed to send Vietnamese workers abroad under contracts, organizations and individuals investing in foreign countries or public service units under the control of ministries, ministerial-level agencies and Governmental bodies that are assigned the tasks of sending Vietnamese workers to work abroad under contracts according to the provisions of the Law on Vietnamese Laborers under Contracts.

- Collecting and providing labor market information.

- Analyzing and forecasting the labor market.

- Providing training in interview, job search and other skills; vocational education in accordance with law.

- Implementing employment-related programs and projects.

2. Responsibilities of employment service businesses in Vietnam

Responsibilities of employment service businesses in Vietnam according to Article 31 of Decree 23/2021/ND-CP are as follows:

- Publicly posting the certified true copy of the license or the decision on revocation of the license at the business’s main office.

- Keeping track of the employment status for introduced or provided employees for at least 03 months or during the period of performance of labor contracts (in case of under-three-month labor contracts).

- Designing, updating and managing data on employees registering for job counseling and introduction; employers registering for recruitment of workers, and connecting and sharing these data as required by competent state authorities.

- The business that performs part or the whole of the process of providing employment services by electronic means connected to the Internet, mobile telecommunications networks or other open networks must comply with the provisions of this Decree and other Governmental regulations on e-commerce.

- Providing employment service price quotation and publicly posting employment service prices for employees at the business's main office in accordance with law.

- Every 6 months and annually, reporting on employment service activities using the Form No. 08 of Appendix II to Decree 23/2021/ND-CP, and sending reports to the Departments of Labor, War Invalids and Social Affairs of the places where their main offices are located. 6-month reports must be sent before June 20 while annual reports must be sent before December 20.

- Making timely reports in case of emergencies related to employment services to local competent state authorities or at the request of state labor regulatory authorities.

- Fully implementing responsibilities of employment service businesses as per regulations of Decree 23/2021/ND-CP.

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