Criteria for assessing the quality of public non-business service using the state budget for civil servant training in Vietnam

STT

Evaluation Criteria

Evaluation Criteria

Weight

Rating level

A

Criteria for evaluation of training programs and materials

1

The goals of the program are clearly defined

1

2

The program's output standards are clearly defined, meeting the requirements that students need to achieve after completing the program.

1

3

The content of the document does not overlap with the content of other documents

0.5

4

The content of the document ensures a combination of theory and practice

0.5

5

The materials are compiled to ensure a balance between theory, discussion questions, practice and practical case exercises

0.5

6

Structured documents, logical sequence; correct language, spelling and format

0.5

7

The contribution of each section, each topic in the document to the achievement of output standards is clear

0.5

8

The document is designed and compiled based on the output standard of the program

0.5

B

Criteria for evaluating students

9

Actively exchange and discuss the topics of the training course

0.5

10

Actively share practical experiences and real-life situations during the study period

0.5

11

Follow the instructor's instructions well

1

12

Fully comply with the provisions of the training course and of the training and retraining institution; training and research institutions

1

C

Criteria for evaluating lecturers

13

The knowledge, skills and experience of the lecturers are relevant to the teaching content

1

14

Instructors guide, encourage and promote students' practical experiences in the learning process

0.5

15

Instructors strictly comply with the program's regulations, documents on time for theory lectures, discussions, practice and instructions for solving practical exercises and instructions for solving practical case exercises.

1

16

 The lecturer has a good expression of political ideology

1

17

Instructors are polite and have a civilized and polite attitude in communicating with students

0.5

18

Instructors use appropriate teaching methods to achieve the program's output standards

1

D

            Criteria for evaluation of facilities and support activities

19

Classrooms and equipment to meet teaching and learning requirements

0.5

20

Teaching and learning materials and supplies meet the requirements of the course

0.5

21

The logistics services for the course are provided in a timely manner, with quality assurance

0.5

22

Employees of training and retraining institutions, training and research institutions have the appropriate spirit, attitude and responsibility.

0.5

23

 Regulations on teaching and learning of training and retraining institutions, training and research institutions must ensure compliance with the provisions of law, and be promptly and fully notified to lecturers and students.

0.5

24

Examination and assessment of learning quality are appropriate, objective and accurate

1

DD

Criteria for evaluating the training course

25

The content of the training course meets the needs of the students

1

26

The course is practical and useful for students

1

27

 Students actively and actively participate in the learning activities of the training course

0.5

28

The teaching work of the lecturers is well prepared

1

29

The training course is organized methodically and scientifically

1

30

            The conditions for the refresher course are well met by the training, fostering, training and research institutions.

0.5

E

Criteria for evaluating training effectiveness

31

After completing the refresher course, students' understanding of the field of study is enhanced

1

32

            Students use their skills to improve their work

1

33

Students' attitudes (to work, colleagues, superiors) have positive changes

1

34

The quality and efficiency of students' task performance are improved after training

0.5