Contents of tour guiding training program in Vietnam

Contents of tour guiding training program in Vietnam (Internet image) 

Regarding this issue, LawNet would like to answer as follows:

1. Contents of tour guiding training program in Vietnam

- A domestic tour guiding training program includes:

+ Basic professional knowledge: Vietnamese geography, Vietnamese history, Vietnamese culture, Vietnam’s political system and legal documents concerning tourism;

+ Professional knowledge and tour guiding training: introduction to tourism, Vietnam’s tourism areas and tourist attractions, tourist psychology, art of communication in tour guiding, tour guiding skills, healthcare services;

+ Tour guiding skill practice;

+ Tour guiding internship.

- An international tour guiding training program includes:

+ Basic professional knowledge: Vietnamese geography, Vietnamese history, Vietnamese culture, history of world civilizations, Vietnam’s political system and legal documents concerning tourism;

+ Professional knowledge and tour guiding training: introduction to tourism, Vietnam’s tourism areas and tourist attractions, tourist psychology, international cultural exchange, art of communication in international tour guiding, tour guiding skills, healthcare services, immigration, aviation and accommodation, diplomatic protocol;

+ Tour guiding practice;

+ Tour guiding internship.

(Article 14 of Circular 06/2017/TT-BVHTTDL)

2. Organization of examinations and issuance of certificates of training in tour guiding in Vietnam

- A training institution is allowed to organize examinations and issue certificates of training in tour guiding if it:

+ Is a college-level or higher education institution licensed to train tour guiding, tourism and travel service management;

+ Develops schemes for examination organization consisting of following basic information: question bank satisfactory to regulations under Articles 14 and 15a of Circular 06/2017/TT-BVHTTDL; organization procedures; technical facilities and examination board;

+ Does not violate regulations on organization of examinations and issuance of certificates of training in tour guiding within 03 years before the day on which the training institution organizes the examiniation.

- The training institution shall:

+ Follow inspection, supervision and professional instructions given by the General Department of Tourism;

+ Be responsible for appraising and approving contents of the question bank for tour guiding and updating, revising the question bank on a biennially basis;

+ Cetain examinees’ applications, exam papers, exam results and documents relating to examinations in accordance with regulations of law;

+ Send notice attached to the schemes for examination organization specified in Point b Clause 1 of Article 15 of Circular 06/2017/TT-BVHTTDL to General Department of Tourism 30 days prior with respect to examination organized for the first time and 15 days for subsequent examinations;

+ Send exam results to the General Department of Tourism and update the list of examinees issued with the certificate on the tour guide management website within 45 days from the end of the examination.

- The General Department of Tourism has the power to:

+ Decide on structure and volume of tour guiding tests according to the knowledge specified in Article 14 of Circular 06/2017/TT-BVHTTDL and publish them on the web portal of the Ministry of Culture, Sports and Tourism. The test shall consist of theory and skill parts.

+ Instruct and inspect the examination organization and issuance of certificates for tour guiding;

+ Request an education institution suspend organization of examination for tour guiding upon discovering failure of the education institution to satisfy conditions specified in Clause 1 of Article 15 of Circular 06/2017/TT-BVHTTDL until all of the conditions are satisfied;

+ Publicize list of education institutions which will organize examination and issue the certificates for tour guiding on the website for tour guide management of Vietnam National Administration of Tourism within 10 days from the date on which first notice of an education institution is received.

- The certificates for domestic tour guiding and certificates for international tour guiding shall be issued to persons achieving at least 50% total score of each test in the examination for domestic tour guiding and examination for international tour guiding respectively. The certificates shall be issued within 30 days from the date of the examination.

(Article 15 of Circular 06/2017/TT-BVHTTDL, as amended by Circular 13/2019/TT-BVHTTDL)

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