Cases of revocation of tour guide card in Vietnam

Regulations on tour guide cards in Vietnam

Pursuant to Article 58 of the Law on Tourism 2017, the tour guide card includes international tour guide card, domestic tour guide card and on-site tour guide card.

An international tour guide card and domestic tour guide card is valid for 05 years.

The fees for assessment and issuance of tour guide cards shall comply with regulations of the law on fees and charges.

Cases of revocation of tour guide card in Vietnam (Internet image) 

Cases of revocation of tour guide card in Vietnam

Pursuant to Article 64 of the Law on Tourism 2017, the tour guide card shall be revoked if the tour guide commits one of the following acts:

- Cause harm to national sovereignty and interests, national defense and security;

- Allow another person to use the tour guide card to practice;

- Fail to meet the conditions for practice and issuance of tour guide cards as prescribed by this Law;

- Forge the application for issuance, replacement and reissuance of the tour guide card.

The issuing authority shall issue a decision on revocation of tour guide card and publish it on the website of the the General Department of Tourism and the revoking authority.

The tour guide whose card is revoked shall only request a competent authority to issue a tour guide card after 12 months from the revocation date.

Rights and obligations of tour guides in Vietnam

Rights and obligations of tour guides are specified in Article 65 of the Law on Tourism 2017, specifically as follows:

- A tour guide has the following rights:

+ Participate in the socio-professional organizations for tour guiding;

+ Receive salary and other remunerations under the contract;

+ Complete refresher courses for tour guides;

+ In case of emergency or force majeure events, the tour guide has the right to adjust tour programs and standards of services provided for tourists.

- A tour guide has the following obligations:

+ Guide tourists in conformity with the assignment order or the contract;

+ Observe and guide tourists to observe Vietnamese and local laws; local regulations; respect local customs and practices;

+ Provide tourists with information on the tour programs, services and lawful rights and interests of tourists;

+ Guide tourists in conformity with the tour program, be civilized, considerate and wholehearted towards tourists; inform the person in charge of provision of travel services of the change in the tour program at the request of tourists;

+ Take responsibility for providing assistance in ensuring safety of tourists’ lives, health and property;

+ Complete the refresher course as prescribed in Clause 4, Article 62 of the Law on Tourism 2017;

+ Wear the tour guide card during the tour;

+ The international and domestic tour guides must bring the assignment order given by the enterprise organizing the tour program, and tour program in Vietnamese during the tour. In case the tour guide guides international tourists, he/she must bring the tour program in Vietnamese and foreign languages.

Mai Thanh Loi

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