Vietnam: Tech taxis are required to issue invoices to customers from July 01, 2022

This is a notable content of the Decree No. 123/2020/NĐ-CP of Vietnam’s Government prescribing invoices and records.

Taxi công nghệ bắt buộc phải xuất hóa đơn cho khách hàng, Nghị định 123/2020/NĐ-CP

According to Article 9 of the Decree No. 123/2020/NĐ-CP of Vietnam’s Government, provision of passenger transport services by taxis equipped with using taxi fare calculation software is required to invoice the customer and send it to the tax authority according to the format prescribed by the tax authority, specifically as follows:

- At the end of the trip, the enterprise or cooperative that provides passenger transport services by taxis equipped with taxi fare calculation software shall send information about the trip to the passenger and to the tax authority according to the format prescribed by the tax authority. Information sent includes:

+ Name of transport service provider;

+ Number plate

+ Trip distance (measured in km);

+ Total fare payable by the passenger.

- If an e-invoice is requested, the passenger shall update or send his/her particulars (including name, address and TIN) to the software or the relevant service provider. 

Based on the information provided or updated by the passenger, the enterprise or cooperative that provides passenger transport services by taxis equipped with using taxi fare calculation software shall send an invoice for the trip to the passenger, and transmit the invoice data to the relevant tax authority in accordance with the provisions in Article 22 of the Decree No. 123/2020/NĐ-CP of Vietnam’s Government.

Moreover, this Decree also stipulates that in case of non-stop electronic toll collection (ETC), an invoice shall be issued on the day on which the vehicle charged runs through the tollbooth. If a client using the ETC service owns two or more vehicles using the service multiple times in a month, the ETC service provider may issue e-invoices to that client periodically but by the last day of the month in which the ETC service is provided. The invoice must specify each vehicle passing the tollbooth (including the time of passing and toll rate).

Besides, according to Clause 5 Article 24 of the Decree No. 125/2020/NĐ-CP of Vietnam’s Government (effective from December 05, 2020), fines ranging from VND 10,000,000 to VND 20,000,000 shall be imposed for any act of failing to issue invoices upon sale of goods or provision of services to buyers as required by laws, in particular, for provision of passenger transport services by taxis equipped with using taxi fare calculation software which did not issue invoice to customers. Concurrently, compelling the issuance of invoices upon buyer's request.

Le Hai

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