Vietnam: Computer-generated tickets cannot be canceled once purchased

This is a new content specified in Circular No. 36/2019/TT-BTC of the Ministry of Finance of Vietnam providing guidance on computer-generated lottery business.

The rules of cancellation of tickets purchased before the beginning of drawing are as follows:

- Computer-generated tickets distributed via landlines, mobile phones and the Internet cannot be canceled once purchased.

- In case of matrix-based and number-based tickets, players may cancel the tickets they purchased by using terminal devices at lottery agents no later than 30 minutes before the beginning of prize drawing.

- Quick draw tickets cannot be canceled once purchased.

Canceled tickets cannot be used to claim prizes.

View more details at Circular No. 36/2019/TT-BTC of the Ministry of Finance of Vietnam, effective from August 01, 2019, which annuls Circular No. 136/2013/TT-BTC.

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