Procedure for Implementing online administrative procedures in Vietnam

Procedure for Implementing online administrative procedures in Vietnam
Le Hai

Recently, the Ministry of Information and Communications issued Decision No. 1330/QD-BTTTT regarding the Regulation on the implementation of online administrative procedures at the Ministry of Information and Communications. of Vietnam

The procedure for carrying out online administrative procedures in Vietnam as stipulated by the Ministry of Information and Communications of Vietnam includes the following steps:

- Register and log in to an account on the Public Service Portal of the Ministry or other information systems linked with MICconnect or Vnconect;

- Prepare electronic dossiers;- Receive and forward administrative procedure dossiers for processing;- Process administrative procedure dossiers;

- Amend or supplement electronic dossier information;- Lookup dossiers;- Make online payments;- Announce results;

- Evaluate the resolution process;

- Archive dossiers and results of administrative procedures;

- Convert online administrative procedures dossier and results into paper documents;

- Request issuance of legally valid electronic copies;

- Receive and handle feedback and suggestions regarding dossier resolution.

For detailed steps, please refer to Decision 1330/QD-BTTTT issued on August 3, 2020.

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