Criteria for evaluating public non-business services using the state budget for the training of cadres, civil servants and public employees in Vietnam

Criteria for evaluating public non-business services using the state budget for the training of cadres, civil servants and public employees in Vietnam

According to Circular 07/2023/TT-BNV, the criteria and standards for the quality of public administrative services funded with the state budget in the field of Home Affairs regarding the training of cadres, civil servants and public employees in Vietnam are as follows:

(1) Group of evaluation criteria for training programs and documents:

Program objectives are clearly defined.

- The output standards of the program are clearly defined, meeting the requirements that students need to achieve after completing the program.

- The content of the document does not overlap with the content of other documents.

- The content of the document ensures a combination of theory and practice.

- The document is compiled to ensure a balance between theory, discussion questions, practice and practical case exercises.

- Structured documents, logical sequence; correct language, spelling and format.

- The contribution of each section, each topic in the document to the achievement of output standards is clear.

- Documents are designed and compiled based on the output standards of the program.

(2) Group of evaluation criteria for students:

- Actively exchange and discuss the topics of the training course.

- Actively share practical experiences and real-life situations during the study period.

- Follow the instructions of the teacher well.

- Fully comply with the regulations of the training course and of the training and retraining institution; training and research institutions.

(3) Group of evaluation criteria for lecturers:

- The knowledge, skills and experience of the lecturers are suitable for the teaching content.

- Instructors guide, encourage and promote students' practical experience in the learning process.

- Lecturers strictly comply with the regulations of the program and documents on the time of theory, discussion, practice, and guidance on solving practical exercises and instructions on solving practical case exercises.

- Lecturers have good expression of political ideology.

- Lecturers are gentle and have a civilized and polite attitude in communicating with students.

- Lecturers use appropriate teaching methods to achieve the program's output standards.

(4) Criteria for evaluating facilities and supporting activities:

- Classrooms and equipment to meet teaching and learning requirements.

- Teaching and learning materials and supplies meet the requirements of the course.

- The logistics services for the course are provided in a timely manner, with quality assurance.

- Employees of training and retraining institutions, training and research institutions have the appropriate spirit, attitude and responsibility.

- Regulations on teaching and learning of training and retraining institutions, training and research institutions must comply with the provisions of law, and be promptly and fully notified to lecturers and students.

- Activities of testing and assessing learning quality are appropriate, objective and accurate.

(5) Group of evaluation criteria for the refresher course:

- The content of the training course meets the needs of the students.

- The course is practical and useful for students.

- Students actively and actively participate in the learning activities of the training course.

- The teaching work of the lecturers is well prepared.

- The training course is organized methodically and scientifically.

- The conditions for the refresher course are well met by the training and retraining institutions, training and research institutions.

(6) Group of criteria for evaluating training effectiveness:

- After completing the refresher course, students' understanding of the field they have studied will be enhanced.

- Students use the skills they are trained in to make progress.

- Students' attitudes (to work, colleagues, superiors) have positive changes.

- The quality and effectiveness of students' task performance are improved after training.

Circular 07/2023/TT-BNV takes effect from August 1, 2023.

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