6 Principles of Operation of the One-Stop Division of the Ministry of National Defense

16:12, 10/07/2024

Decision 1027/QD-BQP promulgating the Regulation on the operation of the One-Stop Department of the Ministry of National Defense was issued on March 30, 2020.

The operation of the one-stop division of the Ministry of National Defense must ensure the following principles:

- Taking the satisfaction of organizations and individuals as the measure of the service quality and efficiency of officials and employees at the one-stop division and competent authorities in handling administrative procedures;- The resolution of administrative procedures for organizations and individuals according to the one-stop, interconnected one-stop mechanism is managed centrally and uniformly;- Resolving administrative procedures promptly, quickly, conveniently, legally, fairly; equally, objectively, publicly, transparently, with close coordination between competent authorities;- The process of resolving administrative procedures is urged, inspected, monitored, supervised, and evaluated by various methods based on promoting the application of IT and with the participation of organizations and individuals;- Not incurring costs for organizations and individuals outside the provisions of the law in the implementation of administrative procedures;- ...

See the full principles in Decision 1027/QD-BQP effective from March 30, 2020.

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