The Vietnam National Administration of Tourism sent Official Dispatch 801/TCDL-LH requesting the Departments of Tourism, the Departments of Culture, Sports, and Tourism of Provinces/Cities, and international travel companies to ensure safety for Vietnamese tourists when traveling abroad.
To ensure the safety of Vietnamese tourists when traveling abroad, international travel enterprises must provide customers with the citizen protection hotline number: 0084981848484 and the email address baohocongdan@gmail.com.
Simultaneously, enterprises and the Departments of Culture, Sports, and Tourism shall coordinate to implement the following tasks:
- Implement measures to prevent risks related to property, health, and life for tourists;- Guide and educate tourists on complying with regulations and maintaining civilized and reasonable behavior in the host country;- Provide tourists with information for citizen protection as well as overcoming incidents and seeking assistance such as website information, hotlines, support telephone numbers, etc.
Official Dispatch 801/TCDL-LH was issued on June 21, 2018.
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