Way to handle when workers have 2 social insurance books in Vietnam

Ms. Do Thi Dao has been working at a company and participated in Social Insurance for the first time in Social Insurance in Hoan Kiem District, Hanoi since 2018, but when reporting the increase in social insurance participants, she learned that the company did not receive social insurance books in Vietnam.

In May 2019, Mrs. Dao left the company and worked for a company based in Quang Ninh province. In August 2019, Ms. Dao started participating  in Social Insurance in the new unit at  Quang Ninh Social Insurance, Vietnam. However, when she contacted the old company, she was answered, she could not close the social insurance book  for her because she could not provide the social insurance book . Currently, Mrs. Dao has 2 social insurance codes , so she has to combine the books.

Ms. Dao's former company repeatedly contacted to close the social insurance book  but not yet implemented, the reason is that the social insurance of Hoan Kiem district has not granted  her the first social insurance book. Ms. Dao's new company has applied for re-grant of social insurance books  for her in  Quang Ninh province, Vietnam to combine the two social insurance codes , then it has not received an answer, the original book has not been issued, so Quang Ninh province does not have grounds to re-grant social insurance books , the period of social insurance participation  of Ms. Dao in Hoan Kiem district has not been closed so it cannot be combined.

Ms. Dao requested the authorities to consider and resolve her case.

In this regard, the social insurance of Hoan Kiem District, Hanoi, Vietnam replied as follows:

Ms. Do Thi Dao is participating  in social insurance in  Quang Ninh province, Vietnam. Previously, Ms. Dao was granted a social insurance book. However, when participating in social insurance at the old company (from August 2017 to May 2019), Mrs. Dao did not provide the number of social insurance books  participated in the old unit, so the social insurance number of Hoan Kiem district was granted.

Thus, Ms. Do Thi Dao has two different social insurance books  , due to the duplication of ID card numbers of the two social insurance books  mentioned above, the social insurance of Hoan Kiem district cannot close the social insurance book  for employees without coordination with representatives of the unit and employees.

After receiving Ms. Dao's feedback, the social insurance of  Hoan Kiem district has coordinated with the social insurance of Quang Ninh province, Vietnam and has combined the two social insurance books  and closed the period from August 2017 to May 2019 on April 15  , 2021. The social insurance of Hoan Kiem district has fully explained and informed Ms. Dao to contact the working unit to receive the social insurance book .


Source: Government Gazette

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