To ensure safe, high-quality, and effective medical activities, particularly to bring satisfaction to patients, the public, and healthcare staff, the Ministry of Health of Vietnam proposes to develop a set of criteria for the application of Information Technology (IT) to be used in medical examination and treatment facilities.
Article table of contents
The criteria set has been developed based on 07 groups of criteria along with 153 specific criteria (including mandatory and recommended), accompanied by 5 levels of compliance for healthcare facilities in Vietnam: below minimum, minimum, average, good, and excellent towards a paperless hospital.
| No. | Criteria |
|---|---|
| I | INFRASTRUCTURE CRITERIA |
| 1 | Equip computers to meet 50% of the total number of staff |
| 2 | Printers to meet at least 30% of the total number of computers |
| 3 | Local Area Network (LAN) system connecting departments (at least 60% compliance) |
| 4 | Number queuing system |
| 5 | Hospital security cameras |
| 6 | Mobile devices (tablets, smartphones) |
| 7 | Hospital network monitoring software |
| … | … |
| II | MANAGEMENT SOFTWARE CRITERIA |
| 1 | Accounting software |
| 2 | Financial management - accounting |
| 3 | Document management |
| 4 | Electronic information portal |
| 5 | Email management |
| 6 | Work schedule management |
| 7 | Vehicle management |
| … | … |
| III | HOSPITAL INFORMATION SYSTEM (HIS) SOFTWARE CRITERIA |
| 1 | Fee management, health insurance payment |
| 2 | Patient registration and admission management |
| 3 | Information search and retrieval |
| 4 | Medical record management |
| 5 | Blood bank management |
| 6 | Nutrition and patient meal management |
| 7 | Hospital fee payment via e-Banking system |
| … | … |
| IV | PACS SYSTEM CRITERIA |
| 1 | No PACS available |
| 2 | System administration |
| 3 | Management of patient list with designated exams |
| 4 | Interface connection with common imaging devices (CT, MRI, X-ray, DSA, Endoscopy, …) |
| 5 | DICOM image editing and processing functions |
| 6 | Support for remote imaging consultation |
| 7 | Support for DICOM image viewing through WebView |
| … | … |
| V | LABORATORY INFORMATION SYSTEM (LIS) CRITERIA |
| 1 | No LIS available |
| 2 | System administration |
| 3 | Catalog management |
| 4 | Test order management |
| 5 | Test result management |
| 6 | Sample management |
| 7 | Chemical testing management |
| … | … |
| VI | NON-FUNCTIONAL CRITERIA |
| 1 | Usability |
| 2 | Stability |
| 3 | Performance |
| 4 | Support |
| 5 | Warranty, maintenance |
| 6 | User guides |
| 7 | Licensing |
| … | … |
| VII | INFORMATION SECURITY CRITERIA |
| 1 | User access control to the system |
| 2 | Antivirus software |
| 3 | Data backup and recovery system |
| 4 | Warning and protection mechanism against intentional attacks for internet service systems |
| 5 | User password encryption method |
| 6 | Preventive and incident recovery scenarios |
| 7 | Firewall system against remote intrusion |
| … | … |
Additionally, the development of this criteria set also brings efficiency in:
- Orienting the implementation of information technology applications, planning, and zoning;
- Investing in information technology applications;
- Assessing the status of information technology applications at healthcare facilities.
See detailed Draft Circular HERE.
