Instructions on how to apply for unemployment benefits on the National Public Service portal in Vietnam (online)

I know that receiving unemployment benefits will be done online, specifically on the National Public Service portal. I am very interested in this issue so I would like to ask if this information is correct or not? Thank you!

The Government asked the Ministry of Labor - Invalids and Social Affairs to handle the public service to support the settlement of unemployment benefits for workers on the National Public Service portal?

Pursuant to point c, subsection 10, Section I, Resolution 107/NQ-CP dated September 11, 2021 on the regular Government meeting in August 2021 and Prime Minister's Decision 06/QD-TTg dated January 6, 2022 The Government on approving the Scheme to develop the application of population data, identification and electronic authentication for national digital transformation in the period of 2022 - 2025 with a vision to 2030 stipulates the tasks of the Ministry of Labor, War Invalids and Social Affairs. Society is as follows:

Coordinating with the Government Office, Vietnam Social Security and relevant agencies and localities in building and completing professional processes, providing, receiving and processing public services to support settlement of unemployment benefits. for employees on the National Public Service portal (at htpps://dichvucong.gov.vn) in October 2021, which allows employees to submit a photocopy of one of the required documents. in Clause 6, Article 1 of Decree No. 61/2015/ND-CP amending and supplementing a number of articles of Decree No. 28/2015/ND-CP of the Government.

The Ministry of Labor - Invalids and Social Affairs deploys public services to support unemployment benefits settlement for workers on the National Public Service portal?

Pursuant to Official Letter 1399/LDTBXH-VL dated May 4, 2022, the Ministry of Labor, War Invalids and Social Affairs requests the Chairman of the People's Committees of the provinces and centrally-run cities to implement the following contents:

- Department of Labor, War Invalids and Social Affairs, Employment Service Center deploy and implement the process and form of the Ministry of Labor, War Invalids and Social Affairs on receiving and settling unemployment benefits on the service portal. National Public Service.

- Using a senior management account of the People's Committee of the province or city directly under the Central Government (registered by device with a digital certificate issued to the People's Committee of the province or an agency authorized by the People's Committee of the province). management rights) to decentralize the administrative account of the Department of Labor - Invalids and Social Affairs and the Employment Service Center to handle the above administrative procedures.

Instructions on how to apply for unemployment benefits on the National Public Service portal in Vietnam (online)

What is the process for receiving unemployment benefits on the National Public Service portal?

Pursuant to the Process promulgated together with Official Letter 1399/LDTBXH-VL dated May 4, 2022, the Ministry of Labor, War Invalids and Social Affairs stipulates the process of receiving unemployment benefits on the National Public Service portal as follows:

Description of the process of receiving unemployment benefits on the National Public Service portal:

(1) Step 1: Employees register for an account, log in on the National Public Service portal and perform:

- Search and choose to submit public services: Settlement of unemployment benefits - Enter information on the application for unemployment benefits according to form No. 01 - Attach documents:

+ Photocopies or scans of documents proving the termination of labor contracts or working contracts as prescribed.

Choose to send the Employment Service Center under the Department of Labor - Invalids and Social Affairs to receive and process the application.

(2) Step 2: The National Public Service Portal automatically transfers employee information (including full name, ID card/CCCD/passport number, Social insurance book number, employment contract termination date/ employment contract) through the system of the Social Insurance agency.

(3) Step 3: After receiving the employee's information transferred from the National Public Service Portal, the social insurance agency is responsible for checking the employee's information.

(4) Step 4: Within 16 working days from the date of receiving the unemployment insurance participation data of employees transferred by social insurance on the National Public Service Portal, the staff of the Service Center The employment service shall review and send dossiers of eligible employees for support and submit them to the Department of Labor, War Invalids and Social Affairs in accordance with regulations (depending on the conditions of each locality, the Employment Service Center and the Department of Labor). Labour, Invalids and Social Affairs can choose to submit via the National Public Service Portal or directly). If the application is unsatisfactory, the officer will update the information to reject the application with a written explanation clearly stating the reason on the National Public Service Portal.

(5) Step 5: Within 2 working days from the day on which the application is received by the Employment Service Center, the Department of Labor, War Invalids and Social Affairs responds with the results:

- In case the application is unsatisfactory, the officer updates the status of the refusal of the application and attaches a reply to the National Public Service Portal to notify the employee.

- If the application is valid, the officer updates the status of the application and attaches the decision on unemployment allowance according to form No. 02 (with digital signature).

When the application is approved or rejected, the system sends an SMS notification to the employee and displays relevant information and documents on the National Public Service portal.

Khanh Linh

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