05 things you should know about employment service centers in Vietnam

What are Employment Service Centers? What are the conditions for establishing employment service centers in Vietnam? - Khanh My (Can Tho, Vietnam)


05 things you should know about employment service centers in Vietnam (Internet image)

1. What are Employment Service Centers?

According to Clause 1, Article 37 of the Law on Employment 2013, employment service centers are public non-business units, including:

- Employment service centers established by state management agencies;

- Employment service centers established by socio-political organizations.

2. Conditions for establishing employment service centers in Vietnam

Conditions for establishing employment service centers according to Clause 1, Article 3 of Decree 23/2021/ND-CP are as follows:

- Having the objectives, functions and tasks of providing public employment services;

- According with the planning of employment service centers approved by competent authorities;

- Having working offices or projects for allocation of land for the construction of offices already approved by competent authorities (in case of building new offices);

- Having equipment used for performing the tasks specified in Article 7 of Decree 23/2021/ND-CP in accordance with the standards and norms of specialized machinery and equipment issued by competent authorities;

- Having at least 15 persons working as civil servants;

- The authority having competence in establishment shall provide funding for public employment services in accordance with the provisions of law.

3. Regulations on employment service center’s name in Vietnam

Employment service center’s name according to Article 6 of Decree 23/2021/ND-CP is  stipulated as follows:

- Employment service center is a public service unit having its own legal status, seal and account.

- An employment service center has its name in Vietnamese and foreign language, and its own logo (if any). An employment service center’s name and logo must meet the following conditions:

+ Its name consists of “employment service center”, the local name or other name suggested by the authority issuing the establishment decision;

+ Its name shall not violate historical, cultural, moral traditions, national customs and values;

+ Its name shall not duplicate or cause confusion with the name or logo of another entity that has been established before.

4. Duties of employment service center in Vietnam

Duties of employment service center according to Article 7 of Decree 23/2021/ND-CP are as follows:

- Counseling activities, including:

+ Providing counsel and orientation regarding career and national occupational skill qualification framework for employees choosing professions and training plans suitable to their capabilities and aspirations;

+ Providing job counsels in order for employees to choose job positions suitable to their capabilities and aspirations; counsels on job application skills; self-employment and domestic and foreign job search;

+ Providing employers with counsels on recruitment, placement and management of employees; on administration and development of jobs, and human resource development;

+ Providing employees and employers with counsels on labor and employment policies.

- Job recommendation to employees.

- Labor outsourcing and recruitment upon employer’s request, Including:

+ Recruiting employees through pre-employment tests to select qualified employees meeting the requirements of employers;

+ Supplying employees at employer’s request;

+ Introducing employees to enterprises licensed to send Vietnamese workers abroad under contracts, organizations and individuals investing in foreign countries or public service units under the control of ministries, ministerial-level agencies and Governmental bodies that are assigned the tasks of sending Vietnamese workers to work abroad under contracts according to the provisions of the Law on Vietnamese Laborers under Contracts.

- Collecting and providing labor market information.

- Analyzing and forecasting the labor market.

- Implementing unemployment insurance policies under regulations of the Law on Employment 2013.

- Providing training in interview, job search and other skills; vocational education in accordance with law.

- Implementing employment-related programs and projects.

5. Organizational structure of the employment service center in Vietnam

The organizational structure of the employment service center according to Article 8 of Decree 23/2021/ND-CP stipulates as follows:

- Leadership of an employment service center includes a Director and Deputy Directors. The number of Deputy Directors shall be subject to the Government's regulations on establishment, reorganization and dissolution of public service units.

- Based on workload, nature and characteristics of each employment service center, the person having competence in deciding the establishment, reorganization and dissolution of the center shall regulate the functions, tasks, powers and organizational structure of the center.

The establishment of departments, divisions and other constituent organizations that are not public service units (hereinafter referred to as departments) under the control of the employment service center shall conform to the Government's regulations on establishment, reorganization and dissolution of public service units.

- Employment service centers shall 

Quoc Dat

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