Is the hotline 113, 114 and 115 in Vietnam charge loss?

Emergency telephone numbers 113, 114 and 115 are telephone exchanges for prompt response in emergency cases in Vietnam. While calling for electricity to respond to hot lines 113, 114 and 115, the charge shall be lost?

Is the hotline 113, 114 and 115 in Vietnam charge loss?

Is the hotline 113, 114 and 115 in Vietnam charge loss? (illustration)

Article 5 Circular No. 02/2020/TT-BTTTT prescribing the emergency public utility telecommunications service charge rate as follows:

- For users of terrestrial fixed or terrestrial mobile phone services calling emergency service numbers, the fee is 0 VND/minute.

- For telecommunications enterprises providing local terrestrial fixed telephone services to start calls to emergency service numbers, the fee rate is 200 VND/minute.

- For telecommunications enterprises that provide terrestrial mobile information services and make calls to emergency service numbers, the charge is equal to the interconnection charge.

Article 3 Circular No. 05/2020/TT-BTTTT prescribing the interconnection charge is 270 VND/minute.

Accordingly, Point b Clause 1 Article 13 of the Circular No. 22/2014/TT-BTTTT prescribes the significance of emergency land immobile telecommunications network service numbers, including:

- 112 is the number of search and rescue services; and
- 113 is the number of police services;
- 114 is the number of fire fighting services;
- 115 is the number of medical emergency services;

(Additionally, the telecommunications network service number 111 is the number of the Vietnam National Child Protection Call Center.)

Ngoc Nhi


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