Vietnam: When will the complaint-handling person solicit expert advice?

This is a notable content of the Decree No. 124/2020/NĐ-CP of Vietnam’s Government on guidelines for certain articles and implementation of the Law on Complaints.

Người giải quyết khiếu nại quyết định việc trưng cầu giám định, Nghị định 124/2020/NĐ-CP

Specifically, according to Article 24 of the Decree No. 124/2020/NĐ-CP of Vietnam’s Government, the complaint-handling person may solicit expert advice when deeming that the complaint requires further expert assessment as the basis for the complaint-handling decision.

The complainant, the complainee and relevant entities may request the complaint-handling person to solicit expert advice. If the said request of the complainant, the complainee and relevant entities is considered well founded, the complaint-handling person will solicit expert advice. (Note: The decision to solicit expert advice prescribed in clauses 1 and 2 hereof is made in accordance with Form No. 09 hereto appended.)

The expert advice shall be solicited in writing, specifying the name of expert organization, information and documentation to be assessed, matters to be assessed, time limit for expertise conclusion. The request is made in accordance with Form No. 10 hereto appended.

View more details at the Decree No. 124/2020/NĐ-CP of Vietnam’s Government effective from December 10, 2020, replacing Decree No. 75/2012/NĐ-CP.

Ty Na

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