Vietnam: Tourism operation training programs

According to Circular No. 06/2017/TT-BVHTTDL of the Ministry of Culture, Sports and Tourism of Vietnam, a domestic tourism operation training program includes:

- Basic professional knowledge: Vietnam's political system, legal documents concerning tourism, introduction to tourism, tourism marketing, tourist psychology and art of communication;

- Professional knowledge and tour operation training: introduction to travel service providers, tourism market and product, product design and tour program pricing, Vietnam’s tourism areas and tourist attractions, tour operation, sales and customer service, marketing and communications, procedures for domestic air freight, application of information technology to enterprise management and development;

- Practice in domestic tour operation.

Besides, Circular No. 06/2017/TT-BVHTTDL also stipulates that an international tourism operation training program includes:

- Basic professional knowledge: Vietnam's political system, legal documents concerning tourism, introduction to tourism, tourism marketing, tourist psychology and art of communication, international cultural exchange;

- Professional knowledge and tour operation training: introduction to travel service providers, tourism market and product, product design and tour program pricing, Vietnam’s tourism areas and tourist attractions, training in tour operation, sales and customer service, marketing and communications, currency and international settlement in tourism, immigration services,  procedures for domestic and international air freight, application of information technology to enterprise management and development;

- Practice in international tour operation.

View more details at Circular No. 06/2017/TT-BVHTTDL of the Ministry of Culture, Sports and Tourism of Vietnam, effective from February 01, 2018.

-Thao Uyen-

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