Vietnam: Supplementing regulation on structure of examination for tour operation

Structure and duration of examination for domestic and international tour operation is the content newly supplemented in Clause 2 Article 1 of Circular No. 13/2019/TT-BVHTTDL of the Ministry of Culture, Sports and Tourism of Vietnam, specifically as follows:

First, structure and duration of examination for domestic tour operation:

Examination for domestic tour operation consists of 3 following tests:

- Multiple-choice test: duration: 75 minutes; assessment score: maximum 60 scores; number of multiple-choice questions: 60 questions consisting of 15 questions selected at random about 5 contents of basic professional knowledge specified in Point a Clause 1 Article 4 of this Circular, each content shall be covered in 3 questions and 45 questions selected at random about 9 contents of professional and operational knowledge specified in Point b Clause 1 Article 4 of this Circular, each content shall be covered in 5 questions.

- Free-response test: duration: 75 minutes; assessment score: maximum 40 scores; number of questions: at least 2 questions, each question may convey one or many points and shall be selected at random to cover at least 2 contents of professional and operational knowledge specified in Point b Clause 1 Article 4 of this Circular, each question shall cover 1 content.

- Practice test: duration: 90 minutes: total assessment score: maximum 100 scores; contents: practicing operating a tour and answer situational questions, to be specific:

+ Practice operating domestic tours via computer and presentation: duration for practice on computer and presentation: 80 minutes; assessment scores: maximum 70 scores; topic: construction and evaluation of a tour according to tour itinerary for domestic tourists.

+ Answer situational questions: time for preparation and answer: 10 minutes; assessment score: maximum 30 scores; topic: dealing with issues of domestic tourists arising during the tour.

Second, structure and duration of examination for international tour operation:

Examination for international tour operation consists of 3 following tests:

- Multiple-choice test: duration: 75 minutes; assessment score: maximum 60 scores; number of multiple-choice questions: 60 questions consisting of 18 questions selected at random about 6 contents of basic professional knowledge specified in Point a Clause 2 Article 4 of this Circular, each content shall be covered in 3 questions and 42 questions selected at random about 11 contents of professional and operational knowledge specified in Point b Clause 2 Article 4 of this Circular, each content shall be covered in 4 questions, with respect to content of application of information technology in enterprise management and development and content of international monetary and payment in tourism in particular, each content shall be covered by 3 questions.

- Free-response test: duration: 75 minutes; assessment score: maximum 40 scores; number of questions: at least 2 questions, each question may convey one or many points and shall be selected at random to cover at least 2 contents of professional and operational knowledge specified in Point b Clause 2 Article 4 of this Circular, each question shall cover 1 content.

- Practice test: duration: 90 minutes: total assessment score: maximum 100 scores; contents: practice operating a tour and answering situational questions, to be specific:

+ Practice operating tours for international tourists visiting Vietnam and tourists going to other countries via computer and presentation: duration for practice on computer and presentation: 80 minutes; assessment scores: maximum 70 scores; topic: construction and evaluation of a tour according to tour itinerary for international tourists.

+ Answer situational questions: time for preparation and answer: 10 minutes; assessment score: maximum 30 scores; topic: dealing with issues of international tourists visiting Vietnam and tourists traveling to other countries arising during the tour.

View full text at Circular No. 13/2019/TT-BVHTTDL of the Ministry of Culture, Sports and Tourism of Vietnam, effective from January 20, 2020.

Thu Ba

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