Vietnam’s state agency shall reply to the inquirer within 15 working days

According to Article 17 of Decree No. 43/2011/NĐ-CP of Vietnam’s Government, time limits for information provision and processing must:

- Frequently and accurately update the information defined at Points a, b, c, j and k, Clause 1, Article 10 of this Decree;

- For dissemination, popularization and guidance of laws, regimes and policies: To update laws, regimes and policies within 15 (fifteen) working days after they are officially promulgated;

- For specialized legal documents and state management documents:

+ To update a document within 2 (two) working days after it is promulgated, for the promulgating agency.

+ To update a document within 10 (ten) working days after it is promulgated, for the agencies governed by the document.

- For the information defined at Point e and h, Clause 1, Article 10 of this Decree: To update a strategy, master plan or investment or bid project or work item within 10 (ten) working days after it is approved;

- For the exchange and question-answer section:

+ The editorial board of a web portal shall receive and classify inquiries and forward them to concerned units for reply. If an inquiry is not related to the scope and domain of operation of the agency, it shall promptly notify such to the inquirer;

+ Within 15 (fifteen) working days after receiving an inquiry, the concerned state agency shall reply, or notify the processing of such inquiry, clearly stating the deadline for reply, to the inquirer. For general issues, the reply must be published on the web portal.

- For scientific programs and projects: To update a program or project within 20 (twenty) working days after it is approved or taken over;

- For statistical information and reports: To update within 10 (ten) working days after notification of such information is decided by the agency head;

- For information sections in foreign languages: To frequently review and promptly update arising or changing information.

Thus, the concerned state agency shall reply, or notify the processing of such inquiry, clearly stating the deadline for reply, to the inquirer within 15 working days after receiving an inquiry.

View details at Decree No. 43/2011/NĐ-CP of Vietnam’s Government, effective from October 01, 2011.

Thuy Tram

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