Vietnam’s regulations on recall of defective vehicles

According to Circular No. 03/2018/TT-BGTVT of the Ministry of Transport of Vietnam:

1. Vehicles will be recalled when:

- The recall is announced by the manufacturer;

- The recall is requested by the investigating authority. Requests for recall shall be made by the investigating authority on the basis of evidence and verification of reports about technical safety and environmental safety of the imported vehicles.

2. Responsibilities of the importer:

In case of defective vehicles that have to be recall, the importer shall:

- Within 05 working days from the receipt of the request announcement from the manufacturer, send written notifications to retail agents so that they do not sell the recalled vehicles;

- Within 10 working days from the receipt of the request announcement from the manufacturer, send a written report to the inspecting authority on causes of the defects, solutions, quantity of recalled vehicles and a recall plan;

- Comply with the recall plan; post the recall plan on the websites of the importers and retail agents in a timely manner;

- Send a written report to the inspecting authority every 03 months and upon the end of the recall period;

- For recalled vehicles without the certificate of quality, provide evidence that the defects have been eliminated by the manufacturer, which is the basis for proceeding certification of imported vehicles.

3. Responsibilities of the inspecting authority:

- Send a written notice of receipt of the recall plan to the importer.

- Request the importer to carry out the recall.

- Post information about recalled vehicles on the website of the investigating authority.

- Monitor and inspect the recall according to plan.

- Suspend the certification process if the importer fails to fulfill its responsibilities specified in Point a through d Clause 2 of this Article.

- The investigating authority will consider suspending the process of certification of other vehicles of the manufacturer if the importer provides evidence that such manufacturer does not cooperate in implementing the recall plan.

View more contents at Circular No. 03/2018/TT-BGTVT of the Ministry of Transport of Vietnam, effective from March 01, 2018.

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