Vietnam: Responsibilities of relevant entities in cooperation in handling complaints by multiple complainants to central agencies

According to the Decree No. 124/2020/NĐ-CP of Vietnam’s Government, responsibilities of relevant entities in cooperation in handling complaints by multiple complainants to central agencies are specified as follows:

1. In case of a complaint by multiple complainants in commune, ward, or town (hereinafter referred to as commune), the President of People’s Committee of commune shall:

- Designate an officer to listen to the representation of the spokepersons of the complainants. In case of a delicate complaint, the President of People’s Committee of commune shall take charge and cooperate with Fatherland Front and relevant socio-political organizations to listen to the representation of the spokepersons of the complainants.

- Direct the commune police to keep public security at the place where multiple complainants gather;

- Persuade and guide the complainants to make the complaint as per the law.

2. The chief of commune police shall take charge and cooperate with security staff and civil defense forces in keeping public security at the place where multiple complainants gather; and take actions against violations as per the law.

3. The President of People’s Committee of commune, within his/her jurisdiction, shall handle the complaint as per complaining law; if the complaint does not fall within his/her jurisdiction, the President shall guide the complainants to the competent authority.

View more details at the Decree No. 124/2020/NĐ-CP of Vietnam’s Government effective from December 10, 2020, replacing Decree No. 75/2012/NĐ-CP.

Ty Na

>> CLICK HERE TO READ THIS ARTICLE IN VIETNAMESE