Vietnam: Responsibilities of providers of emailing services in fighting spam emails

08:52, 20/08/2020

This is a notable content of the Decree No. 91/2020/NĐ-CP of Vietnam’s Government on fighting spam messages, spam emails and spam calls, effective from October 01, 2020.

According to Article 10 of the Decree No. 91/2020/NĐ-CP of Vietnam’s Government, responsibilities of providers of emailing services in fighting spam messages, spam emails and spam calls are as follows:

1. Provide users with instructions on how to fight spam emails.

2. Provide users with instructions, tools and applications for reporting and blocking spam emails.

3. Implement measures to block, filter, update sources of spam emails; have solutions to prevent loss and accidental blocking of users’ email addresses.

4. Monitor, inspect and scan their emailing servers to make sure they are not on the sources of spam emails.

5. Implement measures for fighting and preventing spam emails using the criteria for recognition of spam emails.

6. Retain the titles of emails for at least 180 days to serve settlement of advertising email complaints (if any).

7. Prepare periodic reports and statistics as prescribed by competent authorities.

View more details at the Decree No. 91/2020/NĐ-CP of Vietnam’s Government, effective from January 01, 2020.

Le Vy

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