On October 23, 2012, the Ministry of Transport of Vietnam issued the Circular No. 45/2012/TT-BGTVT on the inspection of the technical quality, safety, and environment protection in the manufacture and assembly of motorbikes.
According to Article 13 of the Circular No. 45/2012/TT-BGTVT of the Ministry of Transport of Vietnam, the producer must:
- Establish a quality control system and monitor the information about the customers that purchased such products in order to inform them if necessary;
- Establish a system to collect the information about the product quality, analyze the technical defects, and deposit the relevant information;
- Actively report the information about the technical defects. Cooperate and provide the necessary information during the investigation of the quality control agency;
- Notify the necessary information about the product recall to the agents, customer service centers, and their customers;
- Carry out the product recall in accordance with this Circular.
Besides, the product owners must:
- Report the technical defects that occur during the use to the producer and quality control agency;
- Cooperate with the quality control agency during the investigation, and facilitate the product recall of the producer as prescribed.
Moreover, Circular No. 45/2012/TT-BGTVT also stipulates that the quality control agency must:
- Guide the product recall in accordance with this Circular;
- Compel the producer to comply with the regulations on product recall;
- Provide accurate and sufficient information about the recalled products at the request of competent agencies;
- Temporarily or permanently revoke the Certificate of type approval of the recalled products.
View more details at the Circular No. 45/2012/TT-BGTVT of the Ministry of Transport of Vietnam, effective from January 01, 01, 2013.
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