Vietnam: Procedures for awarding the certificate of registration of overseas study counseling service business

Due to the fact that the business of studying abroad consulting services is a conditional business line in Vietnam, to be able to operate, business organizations in this field must submit an application for a certificate of eligibility to operate in accordance with the prescribed order and procedures to be considered by a competent state agency, specifically the Department of Education and Training, for a certificate of eligibility for the study abroad consulting business.

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According to Article 108 of Decree No. 46/2017/NĐ-CP and Clause 44 Article 1 of Decree No. 135/2018/NĐ-CP of Vietnam’s Government, the application documentation for such certificate shall be composed of the followings:

- The application form for the certificate of registration of overseas study counseling service business that describes the following key information such as objectives and details of overseas study counseling services, possibility of provision and development of overseas study counseling services, implementation plan and approaches, measures to deal with possible risks to service customers;

- The authenticated duplicate copy of the certificate of business registration, the establishment decision or the certificate of investment registration;

- The list of front desk counselors with the following main information: full name, birth date, gender, qualification level, foreign language proficiency, job position; the authenticated duplicate copy of a bachelor’s degree, foreign language certificate and certificate of completion of overseas study counseling service course.

After having prepared the application as mentioned above, the overseas study counseling service provider shall follow the following procedures:

Step 1: Submitting dossier

The overseas study counseling organization sends 01 set of application documents, whether directly or by post, to the Department of Education and Training of the province where its services are provided.

Step 2: Appraising and issuing certification

Within the maximum duration of 15 business days of receipt of all legally required application documents, the Director of the Department of Education and Training evaluates the submitted documentation, verifies accuracy of materials enclosed in the submitted documentation and issues the certificate of registration of overseas study counseling service business. 

If stipulated requirements have not met yet, a written notice must be sent to the requesting organization and clearly describes reasons.

In the course of doing its service business, the overseas study counseling service provider may request the Department of Education and Training for any possible revision or modification of the certificate of registration of overseas study counseling service business. Procedures for modification or revision of the certificate of registration of overseas study counseling service business shall be subject to Clause 3 of this Article.

Nguyen Trinh

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