Vietnam: Principles of application of information technology to handling of administrative procedures

In recent years, to reduce waste of time and money on administrative procedures, the State has introduced many policies to reform procedures to improve management efficiency and avoid waste, one of which is the Decree No. 61/2018/ND-CP on implementation of single-window system and interlinked single-window system for handling administrative procedures.

According to Decree No. 61/2018/ND-CP of Vietnam’s Government, the application of information technology to handling of administrative procedures must follow these principles:

- Ensure consistency, effectiveness, uniformity, avoidance of overlapping or extravagance in investment in construction of information technology infrastructure from the central level to the grassroots level.

- Ensure conformity with the Architecture Framework of Electronic Government of Vietnam; national technical regulations on identity code structure and formats of data packets intended for connection with document management systems; national technical regulations on structure of data message that citizens exchange with the national population database.

- Ensure the capability of connecting and sharing information between information systems of state regulatory authorities; the capability of receiving, connecting and sharing information between entities having jurisdiction to handle administrative procedures and organizations or individuals requesting implementation of administrative procedures by electronic or communication means or social networks licensed by competent entities.

- Comply with laws on investment, construction, information technology, record.

Decree No. 61/2018/ND-CP of Vietnam’s Government takes effect from June 21, 2018 and replaces Decision No. 09/2015/QD-TTg.

- Thanh Lam -

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