Vietnam: Human resources for assurance of operations of web portals

According to Decree No. 43/2011/NĐ-CP of Vietnam’s Government, human resources for assurance of operations of websites or web portals include:

1. Editorial boards of web portals

- The editorial board of a web portal is an apparatus assisting the managing agency head in receiving, processing, editing and updating information and coordinating in handling public services to ensure operations of the web portal. The managing agency's information technology section is the standing body of the editorial board.

- The size and organization of the editorial board shall be decided by the managing agency head based on practical situations.

- The editorial board is composed of the head, deputy head and members. Leaders of the editorial board may work on a part-time basis. The working regime for its members shall be decided by the managing agency head.

- The Ministry of Information and Communications shall assume the prime responsibility for, and coordinate with the Ministry of Home Affairs in, specifying the organization, functions and tasks of the editorial board.

2. Online public services processing staff

The managing agency head shall assign and arrange sufficient staff to process and handle online public services under the agency's responsibilities to meet prescribed deadlines.

3. Technical administration staff

The managing agency shall arrange sufficient professional staff to administer the web portal (below referred to as administrators).

4. Staff training

Editorial board members and administrators shall be annually trained and retrained in professional operations and knowledge relevant to the domains they take charge to assure operations of web portals.

View details at Decree No. 43/2011/NĐ-CP of Vietnam’s Government, effective from October 01, 2011.

Thuy Tram

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