Vietnam: Fine for failing to provide information for remotely concluded contract

14:55, 21/11/2015

This is a notable content mentioned in Decree No. 124/2015/NĐ-CP of Vietnam’s Government providing amendments and supplements to a number of articles of Decree No. 185/2013/NĐ-CP dated November 15, 2013 of Vietnam’s Government regulating penalties for administrative violations in commercial activities, production and trading in counterfeit and banned goods, and protection of consumer rights.

giao ket hop dong tu xa, Nghi dinh 124/2015/NĐ-CP

According to Clause 28 Article 1 of Decree No. 124/2015/NĐ-CP of Vietnam’s Government amending Article 72 of Decree No. 185/2013/NĐ-CP, a fine from VND 10,000,000 – 20,000,000 for acts of concluding contracts remotely with consumers for one of the following cases:

a) Fail to provide information as prescribed;

b) Fail to refund within 30 days since consumer unilaterally declares termination of the contract or failure to pay interests on the delayed payment to the consumer as prescribed;

c) Restrict or hinder the consumer from unilaterally terminating the contract within ten days since the contract is concluded in case business organizations and individuals fail to provide adequate information as prescribed;

d) Force or require consumers to pay fees for permission to terminate the contract except for expenses for goods and services already used by the consumer;

In addition to being fined, the violating entity shall also be forced to re-payment of illegal profits made by violations as prescribed in Points b and d, Clause 1, this Article.

View relevant provisions at Decree No. 124/2015/NĐ-CP of Vietnam’s Government, effective from January 05, 2016.

Thu Ba

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