Vietnam: Disciplinary actions against the complaint-handling person
Recently, the Government of Vietnam has issued the Decree No. 124/2020/NĐ-CP on guidelines for certain articles and implementation of the Law on Complaints.
Article table of contents
According to Article 41 of the Decree No. 124/2020/NĐ-CP of Vietnam’s Government, the reprimand shall be imposed on the complaint-handling person if he/she:
- Harass, impede, cause prejudice or troublesome to the complainant, the spokeperson or the complainee.
- Cover up the erring complainee.
- Threat to retaliate or victimize the complainant, the spokeperson or the complainee.
Concurrently, the warning shall be imposed on the complaint-handling person if he/she:
- Deliberately refuse the complaint notwithstanding he/she has the jurisdiction over that complaining matter.
- Deliberately ignore evidence and overlook the information and documentation or falsify the case file.
- Deliberate failure to issue a complaint-handling decision.
The dismissal shall be imposed on the complaint-handling person if he/she:
- Commit serious violation during complaint-handling procedures which causes serious insecurity or any death.
- Deliberately issue an illegal complaint-handling decision which causes serious insecurity or any death.
View more details at the Decree No. 124/2020/NĐ-CP of Vietnam’s Government effective from December 10, 2020, replacing Decree No. 75/2012/NĐ-CP.
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