Vietnam: Compositions of dossier of application for postal license

According to Decree No. 47/2011/NĐ-CP of Vietnam’s Government, a dossier of application for postal license comprises:

- Application for postal license (according to Form in Annex I);

- A copy of the Certificate of Business registration on postal activities or certificate of investment in postal activities in Vietnam of enterprises which is sealed for confirmation and taken responsibility for accuracy of copied documents by self-enterprise;

- The charter of organization and operation of enterprise (if any);

- Business projects;

- Form of contract on supply and use of postal services in line with provision of law on post;

- Form of icon, label, particular symbol or elements in system of enterprise identification which are indicated on postal articles (if any);

- Price table of postal service charges in line with provision of law on post;

- Quality standards of postal service published for application in line with provisions of law on post;

- Regulations on the limit liability to pay compensation in case of arising damages, process of settling complaints of customers, time limit of settling complaints in line with provisions of law on post;  

- Agreements with other enterprises, foreign partners in Vietnamese, for case of cooperation to supply one, a few or all stages of postal services being requested for license;  

- Documents being consular legalized proving the legal status of foreign partners specified in point k, clause 2 of this Article.

Business project shall include the following principal contents:

- Information on enterprise including name, address, telephone number, fax number, address of e-mail of transaction headquarter, representative office, branch, website of enterprise (if any) and other relevant information;

- Locations anticipated for supply of service;

- System and method of service management, operation;

- Process of supplying service including process of acceptance, transport and delivery;

- Methods of supplying service which is organized by enterprise or by cooperation in supplying service with other enterprise (in case of cooperation with other enterprise, the applicant must present in details on scope of cooperation, work of coordination in ensuring safety, security, settlement of complaints and paying compensation for service users);

- Measures to ensure safety for people, postal articles, postal network and information security in postal activities;

- Analyzing feasibility and socio-economic interests of the plan through norms on output, revenue, expenditure, quantity of laborers, tax paying for the State budget, rate of payback in 03 next years from the year of applying for license.  

Dossier of application for postal license is made into 03 sets, including 01 original set, 02 sets being copied documents which are sealed for confirmation and taken responsibility for accuracy of copied documents by self-enterprise.

View more details at Decree No. 47/2011/NĐ-CP of Vietnam’s Government, effective from August 15, 2011.

Thuy Tram

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