Vietnam: Cases in which compensation for product or goods quality not be paid

Specifically, according to Article 62 of the Law on Product and Goods Quality 2007 of Vietnam, producers and importers need not pay compensation in the following cases:

- Sellers sell or users use goods of which the use duration has expired;

- The statute of limitations for complaint or initiation of lawsuits has expired;

- The withdrawal of defective goods has been notified to sellers and users before the goods cause harms;

- Products or goods are defective due to their compliance with regulations of competent state agencies;

- The world's scientific and technological level is not high enough to detect that products may be unsafe by the time they cause harms:

- The damage is caused at the sellers fault;

- The damage is caused at the purchasers or consumers fault.

Besides, it is also stipulated that sellers need not pay compensation to purchasers or consumers in the following cases:

- Consumers use goods of which the use duration has expired;

- The statute of limitations for complaint or denunciation has expired;

- That the goods are defective has been notified to purchasers or consumers but they still purchase or use those goods;

- The goods are defective because the producers or importers comply with regulations of competent state agencies;

- The world's scientific and technological level is not high enough to detect that the goods may be unsafe by the time they cause harms;

- The damage is caused at the purchasers or consumers fault.

View more: The Law on Product and Goods Quality 2007 of Vietnam officially came into force on July 01, 2008.

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