To continue to rectify and strengthen discipline in social insurance agencies in Vietnam

To continue to rectify and strengthen discipline in social insurance agencies in Vietnam (Internet image)

Regarding this issue, LawNet would like to answer as follows:

On October 25, 2023, Vietnam Social Insurance issued Official Dispatch 3476/BHXH-TCCB on continuing to rectify and strengthen discipline in state administrative agencies.

To continue to rectify and strengthen discipline in social insurance agencies in Vietnam

To seriously implement the Prime Minister's direction in Official Telegram 968/CD-TTg dated October 16, 2023; overcome the situation of avoiding, shifting responsibility, and fear of making mistakes when handling the work of a section of officials, civil servants, and public employees in a number of state administrative agencies at all levels;... The General Director of Vietnam Social Insurance (Social Insurance) requested:

(1) Heads of units under Vietnam Social Insurance, Directors of Social Insurance of provinces and centrally-run cities (hereinafter referred to as Provincial Social Insurance) thoroughly grasp and fully and seriously implement Official Telegram 968/CD-TTg of the Prime Minister (copy enclosed with this Official Dispatch) in implementing tasks;

Promote the responsibility of leaders and the personal responsibilities of civil servants and public employees in agencies and units in handling work; Strengthen discipline and administrative discipline; strictly comply with conclusions and directions of the Government, Prime Minister, and Vietnam Social Security; continue to thoroughly grasp and better organize the implementation of the Government's working regulations and the Prime Minister's directions in Official Telegram 280/CD-TTg in 2023; Official Dispatch 1251/BHXH-TCCB in 2023; Official Dispatch 1367/BHXH-TCCB in 2023; Strictly implement the working regulations of Vietnam Social Security issued together with Decision 2596/QD-BHXH dated December 26, 2018 of the General Director of Vietnam Social Security.

(2) Heads of units under Vietnam Social Insurance and Directors of Provincial Social Insurance focus on directing the serious implementation of the following contents:

- Directly, proactively, and actively organize the timely and effective implementation of tasks assigned by the Government, Prime Minister, Heads of superior agencies at all administrative levels, assigning and promoting decentralization and authorization, ensuring timely progress and quality. Strengthen the inspection of public service activities, especially unexpected inspections; promote the roles and responsibilities of heads of agencies and internal inspection and examination units to promptly praise and reward groups and individuals who do well; and strictly handle groups and individuals who do not do well.

Timely review, replacement, or transfer to another job for cadres and civil servants with weak capacity who do not dare to do things, avoid them, push them, work in moderation, fear responsibility, stagnate, and do not meet assigned work requirements.

In cases of pushing, avoiding, or being irresponsible, causing delays, or not deciding on issues and tasks within your authority, causing consequences, you must review and handle the collective and individual responsibilities involved in accordance with the regulations of the Party and State.

- Continue to review, amend, and supplement working regulations and organize the implementation of tasks and work at agencies and units under its authority to closely follow the actual situation; individualize individual responsibilities in each stage of the work handling process, ensuring that work under authority is handled quickly, promptly, and effectively.

Organize strict implementation of the Code of Conduct for civil servants, public employees, and workers working in the Vietnam Social Insurance system.

- In the process of coordinating to resolve work under your authority, only seek opinions from agencies, units, and organizations directly related to the content of the work being handled. Do not seek coordination opinions from unrelated or unnecessary agencies.

The agency receiving opinions is responsible for responding on time, with the right functions and tasks, having clear viewpoints and responsibilities, not giving general answers, and avoiding or shifting responsibilities to affect the processing progress. work management.

- Organize and thoroughly grasp, and effectively implement Decree 73/2023/ND-CP in 2023, creating a solid legal basis and building a favorable environment for officials, civil servants, and public employees to feel secure in performing public duties, contributing to improving the effectiveness of direction, administration, and work handling.

- Determined and determined to resolve administrative procedures at agencies and units promptly and effectively, ensuring democracy, openness, transparency, and convenience; Direct units to regularly review and check documents handling ongoing administrative procedures.

Determined not to allow delays, harassment, negativity, or waste of resources and opportunities for the State, society, people, and businesses; Do not push responsibility for handling administrative procedures on people and businesses; Strengthen supervision and inspection of the implementation of administrative procedures to detect and strictly handle agencies, units, heads of agencies, units, civil servants, public employees, and workers who refuse to handle violations.

- Effectively promote channels for receiving feedback and recommendations from people and businesses; proactively and actively organize dialogues with people and businesses to promptly and thoroughly resolve feedback, recommendations, thoughts, aspirations, and plans of people and businesses; Report to competent authorities for consideration and handling of issues that are beyond your authority. Absolutely do not push, beat around the bush, or avoid them.

More details can be found in Official Dispatch 3476/BHXH-TCCB, dated October 25, 2023.

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