The Prime Minister to request strengthening the inspection of public service activities in Vietnam

The Prime Minister to request strengthening the inspection of public service activities in Vietnam (Internet image) 

Regarding this issue, LawNet would like to answer as follows:

On October 16, 2023, the Prime Minister issued Official Telegram 968/CD-TTg to continue to rectify and strengthen discipline in state administrative agencies at all levels.

The Prime Minister to request strengthening the inspection of public service activities in Vietnam

The Prime Minister requests that Ministers, Heads of ministerial-level agencies, Heads of Government agencies, especially Chairmen of People's Committees of provinces and centrally-run cities and Heads of state administrative agencies at all levels strengthen the inspection of public service activities, especially unexpected inspections; promote the roles and responsibilities of heads of agencies and internal inspection and examination units to promptly praise and reward groups and individuals who do well and strictly handle groups and individuals who do not do well.

At the same time, promptly review, replace, or transfer to other jobs cadres and civil servants with weak capacity who do not dare to work, avoid, push, work in moderation, are afraid of responsibility, let them stagnate, and do not meet the assigned job requirements.

In addition, to improve the effectiveness and efficiency of direction and administration, promptly remove difficulties and obstacles, especially difficulties and obstacles for people and businesses, and make practical contributions.
and striving to achieve the highest goals, targets, and tasks of socio-economic development set for 2023 and the following years, the Prime Minister also introduced a number of contents as follows:

- Determined and drastic to resolve administrative procedures at state administrative agencies at all levels promptly and effectively, ensuring democracy, openness, transparency, and convenience; Direct agencies and units to regularly review and inspect documents handling ongoing administrative procedures.

- Resolutely avoid delays, harassment, negativity, and waste of resources and opportunities for the State, society, people, and businesses; Do not push responsibility for handling administrative procedures on people and businesses; Strengthen supervision and inspection of the implementation of administrative procedures to detect and strictly handle agencies, units, heads of agencies, units and officials, civil servants, and public employees who refuse to handle and violate.

- Effectively promote channels for receiving feedback and recommendations from people and businesses on the National Public Service Portal, consultation portal, and business regulation lookup portal at dichvucong.gov.vn, and thamvanquydinhlanhdoanh.gov.vn; on the information system for handling administrative procedures in ministries, branches, and localities, especially at the grassroots level;

- Proactively and actively organize dialogues with people and businesses to promptly and thoroughly resolve feedback, recommendations, thoughts, aspirations, and plans of people and businesses; Report to competent authorities for consideration and handling of issues that are beyond your authority. Absolutely do not push, beat around the bush, or avoid them.

- Continue to review, amend, and supplement working regulations and organize the implementation of tasks and work at agencies and units under its authority to closely follow the actual situation; individualize individual responsibilities in each stage of the work handling process, ensuring that work under authority is handled quickly, promptly, and effectively.

- Promote and effectively implement the Plan to review and simplify internal administrative procedures for the period 2022 - 2025 issued together with Decision 1085/QD-TTg in 2022 of the Prime Minister, ensuring that by the end of 2023, 100% of internal administrative procedures between state administrative agencies must be publicized on the National Database on Administrative Procedures;

- Review, submit for approval, or approve, according to authority, a plan to simplify at least 50% of internal administrative procedures under the state management of ministries, agencies, and localities, in which the plan must ensure a reduction of at least 20% of administrative procedures and 20% of administrative compliance costs.

- In the process of coordinating to resolve work under authority, only seek opinions from agencies directly related to the scheme, project, etc.; do not seek coordination opinions from unrelated or unnecessary agencies. The agency receiving opinions is responsible for responding on time, with the right functions and tasks, and with clear viewpoints and responsibilities, not answering in general terms or avoiding or shifting responsibility, affecting the progress of work.

More details can be found in Official Dispatch 968/CD-TTg dated October 16, 2023.

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