Standards for topic-specific awards of national hospital quality awards in Vietnam

There are 02 types of national hospital quality awards, including: national quality awards and topic-specific awards. According to Article 7 of the Circular No. 25/2020/TT-BYT of the Ministry of Health of Vietnam, standards for topic-specific awards are specified as follows:

- The hospital must obtain at least 3,75 points in the general hospital quality assessment performed by a regulatory authority according to the Hospital quality criteria promulgated by the Minister of Health and none of the criteria is assessed at level 2 in at least 02 consecutive years by the time of consideration;

- The hospital must obtain at least quality 4,00 points for topic-specific criteria as prescribed in Clause 2 of this Article;

- The hospital has developed the system for compulsory and voluntary reporting on medical events in accordance with the Minister of Health’s regulations on prevention of medical events in health facilities for 2 years or more. It has not committed any medical errors causing death according to conclusions of the Professional Council as prescribed in the Law on Medical Examination and Treatment within at least 02 consecutive years by the time of consideration;

- The hospital has conducted patient and healthcare worker satisfaction surveys according to the Ministry of Health’s guidelines and achieved at least 85% of patient and healthcare worker satisfaction.

According to Clause 2 Article 4 of the Circular No. 25/2020/TT-BYT of the Ministry of Health of Vietnam, there are 12 topics for topic-specific awards with 01 gold award and 01 silver award for each topic. If two or more hospitals are given the same quality score for a topic-specific award, the secondary standards shall be considered in the following order:

- The hospital has obtained certificate(s) of quality of the considered topic or specialty recognized or accredited by international organization(s);

- The hospital has won international award(s) for the considered topic or specialty;

- The hospital has more initiatives for improvement of quality of the considered topic which have been assessed by the council and recognized by competent authorities;

- The hospital has obtained higher results of patient and healthcare worker satisfaction surveys conducted by the Quality assessment team of the Council.

View more details at the Circular No. 25/2020/TT-BYT of the Ministry of Health of Vietnam, effective from February 15, 2021.

Phuong Thanh

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