Standards for ranking public healthcare providers in Vietnam as of July 1, 2024

I

Standard group I: Position, functions, tasks

10 points

1

Functional position, technical direction

4 points

1.1

National and regional scope (region, region)

4 points

1.2

Scope of provinces, centrally run cities, and sectors

3 points

1.3

Scope of districts, towns, provincial cities, and centrally run cities

2 points

2

Training

3 points

2.1

Participate and conduct practical training at undergraduate and postgraduate levels in the health field

3 points

2.2

Participate and conduct practical training at college level in the health field

2 points

2.3

Participate and conduct refresher training and continuous training

1 point

3

Scientific research

3 points

3.1

Participate in national science and technology missions

3 points

3.2

Preside over science and technology tasks or initiatives at the ministerial, province, and centrally-run city levels that have been accepted and graded as satisfactory or higher by competent authorities.

2 points

3.3

Presiding over grassroots-level science and technology tasks that have been accepted and graded as satisfactory or higher by competent authorities.

1 point

II

Standard group II: Scale and content of activities

15 points

1

Average hospital quality assessment score for 2 years immediately preceding the year of unit rating assessment

6 points

1.1

Achieve 4.0 points or higher

6 points

1.2

Achieving from 3.2 points to less than 4.0 points

5 points

1.3

Achieve from 2.5 to less than 3.2 points

3 points

1.4

Under 2.5 points

2 points

2

Number of beds assigned by competent authority

4 points

2.1

General medical examination and treatment facility

a)

From 1000 beds or more

4 points

b)

From 500 beds to less than 1000 beds

3 points

c)

From 300 beds to less than 500 beds

2 points

d)

Under 300 beds

1 point

2.2

Specialized medical examination and treatment facility

a)

From 400 beds or more

4 points

b)

From 300 beds to less than 400 beds

3 points

c)

From 200 beds to less than 300 beds

2 points

d)

Under 200 beds

1 point

3

Hospital bed utilization capacity is calculated according to beds assigned by competent authorities for the average of 2 years immediately preceding the year of assessment and ranking of the unit.

3 points

3.1

Reach from 95%

3 points

3.2

Achieve from 80% to less than 95%

2 points

3.3

Achieve from 60% to less than 80%

1 point

3.4

Below 60%

0 points

4

The average proportion of inpatients receiving 1-level care in the 2 years immediately preceding the year of assessment and ranking of the unit

2 points

4.1

20% or more of inpatients

2 points

4.2

From 15% to less than 20% of inpatients

1.5 points

4.3

From 10% to less than 15% of inpatients

1 point

4.4

Less than 10% of inpatients

0.5 points

III

Standard group III: Human resources (data calculated at the time of ranking request)

20 points

1

Ensure that the number of people working in positions with specialized medical and related occupational titles accounts for at least 65% of the total number of people working in the unit.

3 points

2

Deans and deputy deans

5 points

2.1

60% or more have doctoral degrees, specialized II

5 points

2.2

From 40% to less than 60% have doctoral degrees, specialized II

4 points

2.3

From 20% to less than 40% have a doctorate or specialist II degree

3 points

2.4

Less than 20% have a doctorate or specialist level II degree

2 points

3

Chief nurse, chief midwife, chief medical technician of clinical departments

5 points

3.1

60% or more have postgraduate qualifications

5 points

3.2

From 30% to less than 60% have postgraduate degrees

4 points

3.3

From 10% to less than 30% have postgraduate degrees

3 points

3.4

Less than 10% have postgraduate qualifications

2 points

4

Doctors treat in clinical departments

7 points

4.1

50% or more have specialist level I or equivalent

7 points

4.2

From 40% to less than 50% have specialist level I or equivalent

5 points

4.3

From 20% to less than 40% have specialist level I or equivalent

3 points

4.4

Less than 20% have specialist level I or equivalent

1 point

IV

Standard group IV: Professional ability (data calculated at the time of ranking request)

40 points

1

Specialized techniques that the hospital is approved for are classified as special surgical procedures (except for the list of hospitals without specialties)

10 points

1.1

The rate of approved specialized techniques classified as special surgical procedures reaches 95% or more of the total number of technical lists of the Ministry of Health prescribed for that specialty.

10 points

1.2

The rate of approved specialized techniques classified as special surgical procedures reaches ≥ 70% to < 95% of the total list of techniques of the Ministry of Health prescribed for that specialty.

8 points

1.3

The rate of approved specialized techniques classified as special surgical procedures reaches ≥ 50% to < 70% of the total list of techniques of the Ministry of Health prescribed for that specialty.

7 points

1.4

The rate of approved specialized techniques classified as special surgical procedures is < 50% of the total list of techniques of the Ministry of Health prescribed for that specialty.

6 points

2

Specialized techniques that the hospital is approved for are classified as type I surgical procedures (except for the list of hospitals without specialties)

10 points

2.1

The rate of approved specialized techniques classified as surgical procedures type I reaches 95% or more of the total list of techniques of the Ministry of Health prescribed for that specialty.

10 points

2.2

The rate of approved specialized techniques classified as surgical procedures type I reaches ≥ 70% to < 95% of the total list of techniques of the Ministry of Health prescribed for that specialty.

8 points

2.3

The rate of approved specialized techniques classified as surgical procedures type I reaches ≥ 50% to < 70% of the total technical list of the Ministry of Health prescribed for that specialty.

7 points

2.4

The rate of approved specialized techniques classified as surgical procedures type I is < 50% of the total list of techniques of the Ministry of Health prescribed for that specialty.

6 points

3

The specialized techniques approved by the hospital are classified as type II surgical procedures (except for the list of hospitals without specialties; except for techniques with modern methods classified as type I surgical procedures). and special replacement)

10 points

3.1

The rate of approved specialized techniques classified as type II surgical procedures is 95% or more of the total list of techniques of the Ministry of Health prescribed for that specialty.

10 points

3.2

The rate of approved specialized techniques classified as type II surgical procedures reaches ≥ 70% to < 95% of the total technical list of the Ministry of Health prescribed for that specialty.

8 points

3.3

The rate of approved specialized techniques classified as type II surgical procedures reaches ≥ 50% to < 70% of the total technical list of the Ministry of Health prescribed for that specialty.

7 points

3.4

The rate of approved specialized techniques classified as type II surgical procedures is < 50% of the total list of techniques of the Ministry of Health prescribed for that specialty.

6 points

4

The specialized techniques approved by the hospital are classified as type III surgical procedures (except for the list of hospitals without specialties; except for techniques with modern methods classified as type I surgical procedures). , II and especially substitution)

10 points

4.1

The rate of approved specialized techniques belonging to the surgical surgical procedure type III reaches 95% or more of the total list of techniques of the Ministry of Health prescribed for that specialty.

10 points

4.2

The rate of approved specialized techniques belonging to the surgical procedure type III reaches ≥ 70% to < 95% of the total technical list of the Ministry of Health prescribed for that specialty.

8 points

4.3

The rate of approved specialized techniques belonging to the surgical procedure type III reaches ≥ 50% to < 70% of the total technical list of the Ministry of Health prescribed for that specialty.

7 points

4.4

The rate of approved specialized techniques classified as type III surgical procedures is < 50% of the total list of techniques of the Ministry of Health prescribed for that specialty.

6 points

V

Standard group V: Infrastructure, equipment (data calculated at the time of rating request)

15 points

1

The infrastructure

1.1

Architecture according to construction standards

1 point

1.2

There are functional areas assigned to ensure the facility's operational chain: Administrative area, functional units (administrative work); Professional technical area (specialized testing/warehouse...); Reception and service areas (one-stop reception, testing samples, general and specialized examinations,...)

0.5 points

1.3

The environment and landscape are green, clean and beautiful, with clear signage making it convenient for individuals and units to come to work and use the service.

0.5 points

1.4

Internal roads ensure convenience for emergency patient transportation, fire prevention and fighting, and clear and coherent traffic flow.

1 point

1.5

Technical area (operating room, recovery room, delivery room, procedure room, technical room, X-ray room,...) meets current standards

1 point

1.6

Have an electrical system that ensures standards and capacity (with electrical safety system for medical equipment, priority power supply, backup generator, uninterruptible power system)

1 point

1.7

Have a hospital-wide solid, liquid, and gas waste treatment system in operation or have a solid, liquid, and gas waste treatment contract that meets prescribed standards

0.5 points

1.8

Applying information technology throughout the hospital to serve professional, management and statistical work to improve work efficiency

1 point

2

Devices

2.1

The list of medical equipment at the unit is complete, meeting the approved technical list at the unit

0.5 points

2.2

Specialized machinery and equipment at the unit are consistent with the competent authority's decision to approve standards and norms for use of specialized machinery and equipment.

1 point

2.3

Facilities for departments and patient rooms

a)

Ensuring conditions, safety and comfort in hospital departments

0.5 points

b)

The operating room and ICU have clean air systems that ensure standards according to usage. The emergency recovery room, delivery room, and operating room have emergency emergency call facilities

0.5 points

2.4

Management of medical equipment

a)

The hospital has departments and personnel performing medical equipment management tasks

1 point

b)

There are complete management and monitoring records for medical equipment at the unit regarding: list; use; check; maintenance; repair; replacement of materials and components; inspection and calibration

1 point

c)

There are regulations on management, use, inspection, maintenance, repair and preservation of medical equipment at the unit

1 point

d)

Conduct annual inventory of medical equipment

1 point

2.5

Maintenance, repair, and inspection of specialized machinery and equipment at the unit

a)

Have an annual plan and allocate funds for maintenance, repair, and inspection of specialized machinery and equipment throughout the unit.

0.5 points

b)

Implement maintenance, repair, and inspection of specialized machinery and equipment throughout the unit according to the approved plan

1 point

2.6

There are personnel performing management tasks and performing professional and technical work on medical equipment who are continuously trained, trained, and participate in conferences and seminars in the field of medical equipment every year.

0.5 points