Proposing communication standards for cadres, civil servants, and public employees in Vietnam

Proposing communication standards for cadres, civil servants, and public employees in Vietnam (Internet image)

1. Proposing communication standards for cadres, civil servants, and public employees in Vietnam

(1) Communicating with individuals and organizations

- Having serious, polite, and proper manners and attitudes; clear and coherent standard communication language; not harassing, or causing stress and irritation to individuals and organizations.

- Respecting, listening, and wholeheartedly explaining and guiding clearly and specifically about processes and procedures; promptly settling and notifying the results of work settlement to individuals and organizations in accordance with law.

- Only receiving individuals and organizations at agencies and units; not making appointments; receiving citizens and organizations outside of working hours, outside the agency, or at private homes.

- In communicating with foreign individuals and organizations, in addition to complying with the above provisions, officials, public servants, and public employees:

+ Implementing policies and laws of the State, regulations of agencies and units on communication and working with foreign individuals and organizations;

+ Respecting the customs, habits, and culture of foreigners.

(2) Communicating with colleagues

- Having polite, respectful, cooperative, and supportive attitude; communication language must be standard, clear, and coherent; preserving the prestige and honor of colleagues in performing their duties and public duties.

- Being demanding, humble, and listening to the suggestions of colleagues; honesty, fairness, impartiality, and objectivity when commenting and evaluating colleagues; democracy and internal solidarity.

(3) Communication with the media

- Respecting and cooperating with media agencies. 

- Speaking and providing truthful, complete, timely, and accurate information within the scope of its competence when requested.

(4) Communication and behavior in the family

- Mobilizing and propagating relatives to strictly abide by the Party's lines and guidelines, the State's policies and laws, and the regulations of the local government where they reside.

- Practicing a civilized and healthy lifestyle; building a cultured, harmonious family without domestic violence.

- Practicing thrift and fighting waste in the organization of birthdays, housewarmings, filial piety, and weddings

(5) Communication and behavior at the place of residence

- Implementation of grassroots democracy regulations, conventions, and conventions; actively participate in community activities; close, under the supervision of the people.

- Respecting fine customs and traditions; eliminating superstition and backward customs.

(6) Communicating and behaving in public places

- Complying with laws, regulations, and rules; using language, acting properly, civilized.

- Maintaining public order and hygiene; environmental protection.

2. Proposing disciplinary standards, administrative discipline in Vietnam

(1) Performing duties and responsibilities

- Complying with the hierarchy and administrative discipline.

- Actively handling the work under its authority to ensure the requirements on progress, quality, and results; responsible for coordinating and handling related work.

- Obeying the direction, administration, and work assignment of superiors; proactively and honestly reporting, proposing, and recommending to superiors management and administration measures; not hiding wrongdoings of superiors and colleagues.

- Respecting, helping, and sharing experiences, not bureaucracy, bossiness; implement democracy, create conditions to promote the capacity, forte, and creativity of cadres, civil servants, and public employees under their management.

(2) Use of working time

- Complying with regulations and promoting effective working time; do not deal with private matters during working hours; No commercial advertising, sales, or marketing of any kind in the workplace.

- Not drinking alcohol, beer, or alcoholic beverages right before, during, and during breaks between working and studying hours.

(3) Handling violations of public service ethics

Cadres, civil servants, and public employees who commit acts of violating the regulations on public service ethics, depending on their nature and extent, shall be considered and handled in accordance with the law.

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