Plan for development of partnership between customs and enterprises and stakeholders for 2024 in Vietnam

Plan for development of partnership between customs and enterprises and stakeholders for 2024 in Vietnam (Internet image)

Regarding this issue, LawNet would like to answer as follows:

On January 23, 2024, the Director General of the General Department of Customs issued Decision 118/QD-TCHQ on the Plan for development of partnership between customs and enterprises and stakeholders for 2024 in Vietnam.

Plan for development of partnership between customs and enterprises and stakeholders for 2024 in Vietnam

Specifically, the Plan for development of partnership between customs and enterprises and stakeholders for 2024 in Vietnam will include the following main activities:

(1) Activity 1: Communication

Customs authorities at all levels organize information and propaganda to the enterprise community about:

(i) New legal regulations, customs procedures, and tax procedures for imported and exported goods have been issued, and key reform and modernization programs and projects of the Customs sector in 2024;

(ii) International treaties and commitments in the field of customs and trade facilitation that Vietnam participates in;

(iii) Digital transformation plan for 2025 and the administrative reform plan for 2024 of the General Department of Customs.

(2) Activity 2: Enterprise support

Customs authorities at all levels promote support for enterprisees through content such as:

- Support enterprisees to fully and promptly grasp newly issued legal regulations, customs procedures, and import-export taxes; respond to problems and recommendations of enterprisees that arise when carrying out customs procedures. Focus on support for small and medium-sized enterprises and startups.

- Support enterprisees on topics such as: legal regulations, customs procedures for on-site import and export goods; produce; classify; origin; conditions prescribed by law and regulations of the Customs sector to be recognized as a priority enterprise; Laws on taxes on import and export goods and other topics as proposed by the enterprise community.

- Continue to support digital transformation for enterprisees and relevant parties to ensure synchronization with the digital transformation process in the Customs sector.

(3) Activity 3: Consulting enterprisees and stakeholders

Customs authorities at all levels focus on consulting on the following contents:

- Consulting Customs - Enterprises, on:

(i) Develop legal documents, customs processes and procedures, and customs inspection and supervision regimes;

(ii) Regulations on management mechanisms, methods, orders, and procedures for quality inspection and food safety inspection for imported goods;

(iii) Regulations on customs management for exported and imported goods traded via e-commerce;

(iv) Regulations on conditions for duty-free goods enterprise, warehouses, locations for customs procedures, gathering, inspection, and customs supervision;

(v) Regulations on electronic customs declaration for goods sent via postal/express delivery services; regulate customs procedures for petroleum, chemicals, and gas exported, imported, temporarily imported for re-export, transferred, and in transit; imported raw materials for production and preparation or export processing of petroleum and gas; crude oil exports and imports; exported and imported goods serving oil and gas activities and other customs state management contents (such as price consultation, inventory handling, anti-smuggling and trade fraud, using electronic positioning seals for sealing, customs supervision of goods; digital border gate project, smart border gate ...).

- Consulting enterprisees - Customs, about:

(i) Suggestions and recommendations of enterprisees on solutions to improve legal policies and customs procedures; Tax policies and laws on import and export goods;

(ii) Recommendations and suggestions of enterprisees on handling problems during customs procedures; handling administrative violations; improving conditions, facilities, applying information technology; and improving the quality of customs human resources to serve enterprisees.

(4) Activity 4: Law enforcement monitoring

Customs authorities at all levels carry out the following activities:

- Create favorable conditions for people and enterprisees to monitor the enforcement of customs laws by customs agencies and officials according to regulations.

- Focus on IT applications, diversifying monitoring channels in an increasingly convenient direction so that people and enterprisees have more choices in participating in customs law enforcement supervision.

- Research and evaluate the satisfaction of customs declarants with the service quality of customs officials and the operational efficiency of Customs agencies at all levels in the process of handling customs procedures, thereby improving the awareness, responsibility, and ethics of customs officials in performing official duties; contributing to promoting administrative reform in the customs sector, and facilitating trade.

(5) Activity 5: Customs - Business Partnership

Customs authorities at all levels promote cooperation with the business community and relevant parties to implement the following contents:

(i) State management of customs in a modern direction, meeting the requirements of digital transformation and building digital and smart customs in the coming time;

(ii) Improve the ability to identify certain types of goods;

(iii) Legal regulations and customs procedures for on-site import and export goods; tax exemption, reduction, and refund procedures for import and export goods.

- Continue to effectively implement cooperation agreements with business associations and businesses that have signed agreements with the Customs agency. Strengthen and expand cooperation with associations/businesses that are: FDI, have a large total annual import-export turnover, and have a great influence on socio-economic development (paying large taxes, using a lot of labor, applying high technology in production and business, etc.). Focus on cooperation with small and medium-sized enterprises and startups.

- Innovate the way of partnership cooperation in a practical way; build Customs-business cooperation relationships based on the strengths, capabilities, and cooperation needs of businesses and relevant parties.

More details can be found in Decision 118/QD-TCHQ, taking effect on January 23, 2024.

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