Online registration to pay household health insurance available starting January 1, 2023 in Vietnam

Online registration to pay household health insurance available starting January 1, 2023 in Vietnam (Internet image) 

On November 21, 2022, Vietnam Social Security issued Decision 3510/QD-BHXH on Procedures for registration of payment and issuance of health insurance cards for people who only participate in health insurance on the Public Service Portal according to Decision 422/QD-TTg approving the List of integrated online public services, provided on the National Public Service Portal in 2022.

Online registration to pay household health insurance available starting January 1, 2023 in Vietnam

According to Decision 3510/QD-BHXH, from January 1, 2023, household health insurance participants can register to pay and issue household health insurance cards online in the following cases:

- Register to participate for the first time;

- Continue paying health insurance;

- Change the participants to the household participation group.

Online household health insurance registration process

- Step 1: Participants must fully and accurately declare information fields according to Form 01-TK on the Public Service Portal for individuals or family members participating in health insurance in the same declaration and be responsible for the declared content.

- Step 2: The software system shall automatically check and compare the information declared by participants to determine the place of permanent or temporary residence registration (provincial level, district level), verify the information of the head of household and family members registering permanent or temporary residence with the National Population Database, determine the order in which each member participates in health insurance in order to have their contributions deducted from the Vietnam Social Insurance database, and determine the exact amount to be paid for participants to pay online.

- In case determining the place of residence or verifying information of the head of household has not been paid correctly or the members have not registered permanent/temporary residence with the national population database, the software system displays notifications informing participants that the residence address or head of household information is incorrect or members are not registered as permanent/temporary residents with the national population database to contact the Police agency for instructions and adjustments, then repeat Step 1 or you can register to participate in health insurance at social insurance collection service organizations, health insurance or at the social insurance agency.

- Step 3: Participants make online payments on the Public Service Portal, receive an electronic payment receipt, and receive notice of the time limit for returning the health insurance card or the time the health insurance card will continue to be used as soon as the transaction is successful.

- Step 4: After receiving the participant's money, the software system automatically:

+ Record the amount in the centralized accounting software, create a registration dossier to pay, and issue a health insurance card on the application receiving and management software into the separate management unit code at the provincial/district social insurance agency where the participant resides.

+ Update records, determine participation time, record the health insurance payment process for participants, and summarize the amount of money to be paid by participants (Form C69-HD). Determine the amount of remuneration for social insurance and health insurance collection service organizations (Form D11-TS) according to regulations.

+ Immediately distribute the amount collected from participants (Form C83-HD) and determine the amount of remuneration paid to the social insurance and health insurance collection service organization (Form D12-TS) according to regulations.

+ Create data on health insurance card usage values for participants according to regulations.

- Step 5: After the software system performs Step 4, the collection and card book officer checks the records and data, submits it to the Director of the Provincial/District Social Insurance to sign the electronic health insurance card number or prints the paper health insurance card according to regulations, transfers it to the receiving officer, and returns the results.

- Step 6: Receiving officer and returning results receive data or paper health insurance cards; issue and return results to participants; finish the resolution process on the application receipt and management software.

- Step 7: Participants receive an electronic health insurance card or a paper health insurance card according to the registered method.

Diem My

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