New: Quality Criteria for Public Service Activities Ensuring Maritime Safety

Service Quality Criteria for Public Non-Business Services Ensuring Maritime Safety

The service quality criteria for public non-business services ensuring maritime safety are specified according to each service, as stipulated in Article 4 of Circular 42/2019/TT-BGTVT below:

Illustrative image (source: internet)

1. Service for Managing Operations and Maintenance of Lighthouses and Independent Beacons

   - The quality criteria for managing operations and maintenance of lighthouses and independent beacons include: signal function; operational readiness of signal equipment; personnel stationed at lighthouse facilities; mechanical maintenance and repairs; management work; availability index of lighthouses and independent beacons.- Detailed content on the quality criteria for managing operations and maintenance of lighthouses and independent beacons is provided in Appendix 1 issued together with this Circular.

2. Service for Managing Operations and Maintenance of Public Maritime Channels

   - The service for managing operations and maintenance of public maritime channels includes: managing operations, maintenance of channel marking systems, and managing operations, maintenance of breakwaters, sand barriers, river-bending dykes, and shore protection structures within public maritime infrastructure.- The quality criteria for managing operations and maintenance of public maritime channel marking systems include: signal function; operational readiness of signal equipment; human resources at channel stations; mechanical maintenance and repairs; station management; availability index of maritime channel signals. Detailed content on the quality criteria for managing operations and maintenance of public maritime channel marking systems is provided in Appendix 2 issued together with this Circular.- The quality criteria for managing operations and maintenance of breakwaters, sand barriers, river-bending dykes, and shore protection structures within public maritime infrastructure are defined by regular inspections and maintenance work. Detailed content on the quality criteria for managing operations and maintenance of breakwaters, sand barriers, river-bending dykes, and shore protection structures within public maritime infrastructure is provided in Appendix 3 issued together with this Circular.

3. Survey Services for Issuing Maritime Notices for Public Maritime Channels (Including Pilot Boarding Areas)

   - The quality criteria for survey services for issuing maritime notices for public maritime channels (including pilot boarding areas) include: equipment, vehicles, and surveying benchmarks; survey frequency; survey records.- Detailed content on the quality criteria for survey services for issuing maritime notices for public maritime channels (including pilot boarding areas) is provided in Appendix 4 issued together with this Circular.

4. Emergency Maritime Safety Services

   - The quality criteria for emergency maritime safety services involve prompt resolution, quality assurance in compliance with standards and technical regulations, and confirmation by authorized agencies.- Detailed content on the quality criteria for emergency maritime safety services is provided in Appendix 5 issued together with this Circular.

See the full text of the regulations at Circular 42/2019/TT-BGTVT, effective from January 1, 2020.

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